Director of Global Facilities Delivery

We are seeking an experienced and highly skilled professional to join our team as the Director of Global Facilities Delivery. This executive-level role will be responsible for leading a team of facilities professionals in delivering high-quality services that meet the needs of our diverse workforce across our global portfolio of over 200 offices in 40 countries.

As a seasoned expert in Integrated Facilities Management (IFM), the individual will bring a deep understanding of the commercial terms of outsourcing contracts and delivery methodologies. They will also have experience overseeing technical environments such as R&D facilities, labs and manufacturing.

In addition to being a respected leader, you will have a proven track record of driving innovation and continuous improvement in IFM programs, and a strong ability to build and maintain relationships with employees and other stakeholders. Director of Global Facilities Delivery Responsibilities

• Lead a team of facilities professionals in delivering high-quality services that meet the needs of our diverse workforce
• Develop and implement global facilities delivery strategies that align with business objectives and support the growth of our global footprint
• Build and maintain strong relationships with vendors and stakeholders to ensure seamless delivery of facilities services
• Identify opportunities for process improvements and implement changes that increase efficiency and effectiveness
• Manage an industry leading employee transportation program, driving employee satisfaction and cost optimization
• Develop and manage budgets for facilities services, ensuring cost-effective solutions that meet business needs
• Monitor and report on key performance metrics, providing insights and recommendations for continuous improvement
• Stay up-to-date with industry trends and best practices, identifying opportunities for innovation and improvement
• Lead, coach, and mentor a team of FTEs, fostering a practice of collaboration, innovation, and continuous improvement
• Ensure that all team members are aligned with the organization's goals and objectives
• Manage vendor relationships, including contract negotiations, performance management, and issue resolution
• Develop and implement vendor management strategies that align with business objectives and drive efficiency and effectiveness
• Frequent travel

Minimum Qualifications

• Bachelor's degree in Facilities Management, Business Administration, or related field
• 10+ years experience in facilities management with 5+ years in a leadership role
• Proven track record of driving innovation and continuous improvement in IFM programs
• Demonstrated skill navigating relationships with cross-functional partners, including business executives and corporate functions
• Demonstrated understanding of the commercial terms of outsourcing contracts and delivery methodologies
• Experience managing vendor relationships, including contract negotiations, performance management, and issue resolution
• Demonstrated relationship-building skills, with experience working effectively across a diverse group of stakeholders
• Effective communication and presentation skills, with experience influencing senior leaders
• Demonstrated analytical and problem-solving skills, with experience identifying opportunities for improvement
• Experience working in a global environment, with a proven understanding of local nuances and regional differences
• Experience leading and managing a team of FTEs
• Demonstrated coaching and mentoring skills
• Demonstrated experience fostering a practice of collaboration, innovation, and continuous improvement

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