Inside Sales Consultant

hear.com is turning up the heat in South Florida! 🔥 Join us to make a difference in the 305! 

Who We Are 
We are the fastest-growing hearing care company globally 🚀 Since 2012, we've redefined hearing care with our unique digital business model. 💻 We're proud to be a profitable global health-technology leader with a mission to help everyone hear well to live well. With over 1,100 team members in 7 international locations, we've transformed the lives of hundreds of thousands of customers. We're shaping the future of hearing care 🦻🏼, and every day our team helps customers improve their quality of life through better hearing. Join us in creating a world where everyone can "Hear Well to Live Well." 🌎 

The Role (Spoiler: It's Pretty Awesome)
Hate stuffy corporate environments? Want coworkers you actually enjoy in a fun, start-up culture? Cool, us too! We're looking for enthusiastic Inside Sales Consultants who are passionate about transforming lives through better hearing.

This isn't just another sales gig – you'll be a hearing hero, connecting people with solutions that dramatically improve their quality of life. No capes required 🦸‍♀️ (though we wouldn't judge if you wore one).

What You'll Do Daily
Change Lives! (Yes, really!)
•    Connect with Customers: Handle a high volume of calls 📞 to warm, pre-qualified leads (#nocoldcalling) to understand each person's unique hearing needs
•    Match People to Solutions: Use your consultative superpowers to recommend the perfect hearing care options
•    Schedule Success: Coordinate appointments between customers and our network of awesome partner providers 👩🏼‍⚕️
•    Be a Hearing Journey Guide: Support customers throughout their 45-day trial period, ensuring they're thrilled with their new hearing experience

What Makes Our Top Consultants Rock Stars
Our most successful team members have:
•    Amazing People Skills: Genuine empathy and the ability to connect with customers instantly
•    Consultative Magic: Talent for asking the right questions and matching customers with perfect solutions 🪄
•    Resilient Positivity: Ability to bring energy and enthusiasm to every conversation (#positivevibesonly)
•    Problem-Solving Prowess: Creative thinking to overcome objections and find the right path for each customer
•    Adaptable Approach: Experience in different customer-facing roles that taught you how to connect with all types of people

What You'll Need
•    Experience That Counts: 2+ years in consultative sales, customer service, or phone-based roles where you've helped people solve problems
•    Genuine Empathy: A natural ability to understand and connect with customers. Our top performers genuinely care about improving customers' lives — not just their own success. The more you care ❤️, the more you'll thrive.
•    Tech Comfort: Familiarity with CRMs (we use Salesforce) and basic digital tools
•    Clear Communication: Knack for explaining things in simple, relatable ways that make customers go "Aha!"
•    Dedicated, Private Home Office Setup: Reliable internet (100Mbps+ download, 20Mbps+ upload) and ability to hardwire. We’ll provide the necessary equipment (laptop, monitor, keyboard, mouse, ethernet cable, etc.) 💻

What We Offer 
•    Competitive Compensation: Guaranteed base rate of $26.80 per hour plus uncapped commission. Average earnings in the first year are $70K; top performers earn $100K+ 💸  
•    Hybrid, Full-Time Schedule: With a mix of remote and in-office work, you’ll have the opportunity to maximize your success. Work-life balance with predictable scheduling; 40 hours across 5 days per week. Must work minimum of two weekend shifts monthly. Company hours 8AM-8PM in your local time zone. 
•    Office Location: 396 Alhambra Cir., Coral Gables, FL, 33134
•    Growth Opportunities: Clear paths to advance based on your amazing performance
•    The Whole Package: Medical, dental, vision, 401K, paid parental leave, PTO, sick time, and company holidays 🏝️
•    Work Hard, Play Harder: From virtual hangouts and team challenges to epic sales competitions (win trips!) and company-sponsored clubs, we keep the fun going. 🎉✈️ #CompetitiveSpirit
•    Sweet Office Perks: Weekly catered lunches 🍜 and a fully stocked kitchen with yummy snacks and drinks 🧃 (#snacksarelife). Boring but important things like free garage parking 🚙. Oh, and probabl