New Patient/Treatment Coordinator- Lane Perio

At Lane Perio, we take pride in delivering high-quality, patient-centered care in a warm, welcoming environment. We believe in building strong relationships with our patients and each other and creating a workplace where team members enjoy showing up every day.

We’re growing and looking for outstanding professionals to join our team.

Position Summary: 

The Treatment Plan Coordinator will phase treatment plans, go over treatment with patient, and schedule treatment. Candidate will work in both Madison and Florence locations

 

Your contribution to the team includes: 

• Reviews treatment, insurance and financial responsibility with patients along with scheduling treatment. 

• Call specialists to schedule patients who are being referred for treatment outside of our office. 

• Answer telephone. 

• Call in PREMEDS for patients as needed. All PREMED and Blood Thinner instructions will need to be obtained from the patient’s appropriate physician. Scan them into the patient record and create alerts on the patient account. 

• Monitor the schedule and fill appointment openings using the ASAP or Unscheduled list. 

• Run monthly Comprehensive Exams needed list and reach out to patients to schedule. 

• Keep the staff and doctors informed of any scheduling concerns. 

• The Treatment Plan Coordinator will serve as back up for the Front Office Associate when needed. 

• Administer pre-authorization of insurance benefits. 

• Maintains patient confidentiality and takes every precaution to secure electronic Protected Health Information (PHI) under HIPAA. 

• Input and phase treatment plans 

• Present treatment options with patients and schedule appointments. 

• Collect 20% down on large treatment cases and schedule treatment appointments 

• Educate patients about different finance options such as Care Credit. 

• Clean up and reject old treatment plans. 

• Monitor the schedule and fill treatment openings from the ASAP or Unscheduled treatment lists via Dental Intel. 

• Other related duties as assigned. 

Benefits We Offer:
- Paid Holidays and Paid Time Off (PTO)
- 401(k) Retirement Plan
- Health and Vision Insurance
- Employer-Paid Dental Insurance, Life Insurance, Care.com Membership & Employee Assistance Program
- Supplemental Coverage (Disability, Critical Illness, Accident)

- Paid Scrub Allowance
- Career Growth and Development Opportunities

At Lane Perio, you’re not just taking the next step in your career, you’re joining a team that values quality care, respect, and long-term success. 

We’re proud to be part of SGA Dental Partners, a group of practices across the Southeast committed to clinical excellence and community care.

Apply today—we’d love to meet you!