Registered Nurse

Description

We are a well-established OB/GYN practice in Buckhead, GA looking for a responsible, dedicated, and professional Triage RN who shares our desire to provide an exceptional patient experience. We are looking for someone who has 2-3 years of Labor & Delivery or medical practice OB/GYN experience with EMR experience (Epic is a plus). If you are responsible, dedicated, and eager to join a practice that values teamwork - please apply! 

The American Nurses Association’s (ANA) Nursing: Scope and Standards of Nursing Practice, 3rd Edition (2015), provides a definition of nursing as:

“Nursing is the protection, promotion, and optimization of health and abilities, prevention of illness and injury, facilitation of healing, alleviation of suffering through the diagnosis and treatment of human response, and advocacy in the care of individuals, families, groups, communities, and populations.”

Practice Location:

• Piedmont Ob-Gyn (On-Site)

Supervisory Responsibilities:

• None.

Reports to:

• Back Office Team Leads
• Practice Administrator
• Physicians

Requirements

Hours

 Full-time, Monday – Friday 8:00 - 5:00 pm

Essential Duties/Responsibilities:

• Monitors and responds to triage calls in person and/or on the nurse phone line.
• Talks directly to patients on the telephone and then directs them to emergency rooms (ERs), urgent care centers or treating physician as needed
• Determines urgency of seeing the patient based on brief assessment and on familiarity with a patient’s condition and history.
• Provides appropriate home health advice to patients who do not need to go directly to the ER based on guidelines created by physicians and company.
• Ensures accurate notes of all consultations and treatments are recorded in the patients’ record via Electronic Health Record system
• Arranges appointments for patients who do not need to go to ER but need to see a physician. Consults with physician as needed.
• Acts, when designated, in “Ask a Nurse” capacity, handling routine information requests from patients, e.g. “I just received a vaccine, am I still able to come in for my mammogram?"
• Serve as a clinical resource and professional role model for other nursing staff.
• Prioritizes work tasks and services and completes tasks in a timely manner.
• Assist in medical chart reviews and compiling data for audits and reports.
• Remain current with healthcare trends and policy updates set forth my government health agencies to provide up-to-date best practices with patients.
• Maintains accurate, clear and concise progress notes/phone notes within EMR system.
• Communicates appropriately and tactfully with staff, consultants, patients, family members, and community.
• Reduce conflict and increase patient satisfaction whenever possible through timely response to calls.
• Participates in staff, planning, in-service, and other meetings as needed.
• Performs other duties as assigned.

Education and Experience:

• Completion of CMA, RN or LPN certificate or degree from accredited institution.
• Experience working in an OB/GYN office environment doing telephone triage.
• Current CMA, RN or LPN licensure, with no sanctions, restrictions, or provisions, in the state of Georgia.
• EMR experience required, knowledge of Centricity EMR is preferred

Required Knowledge and Skills:

• Graduate of an accredited school of nursing (BSN).
• Licensed as a Registered Professional Nurse (RN) in the State of Georgia in good standing without limitations of licensure.
• Minimum of two years (2) full-time experience as a RN Certified in American Heart Association’s Basic Cardiac Life Support (BLS).
• 2-3 years of OB/GYN medical practice or labor & delivery experience and knowledge.
• Strong clinical assessment skills
• Previous telephone triage experience using electronic triage software and computerized medical protocols considered an asset.
• Exceptional computer skills within a Windows environment and keyboarding ability
• Demonstrated EMR knowledge - Experience with EMR Centricity a plus.
• Skilled in organization, customer service, and attention to detail.
• Possess exceptional communication and relational skills.
• Bilingual English/Spanish or another language will be considered an asset.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Prolonged periods of periods of standing and bending.
• Must be able to lift up to 15-25