Associate Solution Delivery Consultant (Business)

Resource Innovations is hiring an Energy Efficiency Program Analyst to join our expanding team in Madison, WI. We are looking for a motivated professional with strong critical thinking, communication, and data management skills. In this role, you will play a key part in supporting the delivery of utility-sponsored energy efficiency programs.

This role will be responsible for a range of program operations including rebate processing, customer support, analytical reporting, and database management. You will play a key role in ensuring the smooth day-to-day execution of energy efficiency program that make a measurable impact on communities and the environment.

If you agree that climate change is one of the biggest issues facing the world today and want to be part of the solution, then working as part of the Resource Innovations team is for you. Utilities across the U.S. engage Resource Innovations to deliver innovative services to their customers. Leave work every day knowing that you, personally, have made an impact on the world. 

About Resource Innovations

Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change.

Duties and Responsibilities

• Develop and deliver high-quality, client-facing project materials for review, approval, and payment.
• Maintain and optimize relational databases to support efficient data collection, coordination, analysis, and reporting.
• Track, analyze, and report on internal metrics, including budget performance, energy savings, and contractual KPIs.
• Translate complex data into clear, actionable insights for internal and external stakeholders.
• Monitor and manage program deliverables to ensure they are completed on time, within scope, and on budget.
• Collaborate with cross-functional teams to achieve program goals, improve processes, and enhance service delivery.
• Assist the Program Manager in maintaining strong client relationships, managing communications, and addressing or escalating issues as needed.
• Develop, maintain, and improve internal policies, procedures, and documentation.
• Support monthly invoicing processes, ensuring accuracy and timely delivery to clients.
• Provide responsive customer support via phone and email.
• Perform other related duties as assigned.

Requirements

• Bachelor’s of Science in an applicable field of study (GPA of 3.5 or higher preferred).

• Proficiency in Microsoft Office 365 Suite of applications, including Excel
• Familiarity with object-oriented programming languages such as VBA or Python.  
• Strong analytical and problem-solving skills, with the ability to interpret data and identify actionable insights.
• Excellent written and verbal communication skills.
• Exceptional attention to detail, time management, and organizational skills.
• Interest in sustainability and passionate about making a meaningful impact on the environment.

Preferred skills, education and experience

• Experience working in a fast-paced, collaborative, and team-oriented environment.
• Prior experience working with database software or relational database systems (e.g., SQL, Access, Salesforce).
• Knowledge of energy efficiency principles, environmental science, or sustainability practices.
• Experience working with utility programs or energy-related initiatives is a plus.

Benefits

About Resource Innovations

Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we’re constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we’re leading the charge to power change.

Resource Innovations is an Equal Opportunity Employer, committed to ensuring equal employment opportunities for all job applicants and employees without regard to race, color, religion, national origin, gender, age, disability, marital status, genetics, protected veteran status, sexual orientation, or any other protected status. In addition to federal law requirements, Resource Innovations complies with applicable state and local laws governing non-discrimination in employment in every location in which the company does work.