Business Systems Analyst

Title: Business Systems Analyst Department: Platform: CARE

Position Type: Exempt Hours per Week: 40

Position Summary

Writes requirements for minor software development items and performs testing, in accordance with Company guidelines, client needs and legislative requirements.

"Position requires access to Personally Identifiable Information and/or Personal Health Information to complete job requirements."

Key Duties and Responsibilities

• Analyzes programming changes and/or system enhancements to existing programs; tests and verifies the accuracy of program changes.
• Develops system changes using RPGLE and SQL.
• Provides onsite infrastructure support including configuration and deployment of PCs and related software and administration of servers
• Tests programming changes due to bug fixes, enhancements, development, and version upgrades. Collaborates with programmers to drive quality output.
• Analyzes data files and identifies issues.
• Writes requirements for software changes; coordinates changes with vendors and clients.
• Designs, generates, and evaluate reports, queries, data, and procedures on systems, including scheduling and distribution of forms and mailings for daily, weekly, monthly, annual, or other periodic processes.
• Assists in the development, planning and implementation of new clients.
• Provides technical support, training and problem resolution to end users.
• Documents system and client support processes.
• Performs other related duties and special projects as assigned.

Working Conditions/Physical Effort

• Normal degree of physical effort in typical office environment with comfortable, constant temperatures and absence of objectionable elements.

Minimum Qualifications

• High school diploma or GED.
• Two years of experience as a Business Systems Analyst or two years of experience working in a third party administrator environment with applicable technical expertise.
• Proficiency with Microsoft Office tools and applications.
• Basic understanding of business practices with good understanding of project management methodology.
• An understanding of database systems.
• Strong organizational, analytical, problem-solving, and time-management skills.
• Ability to exercise independent judgment.
• Excellent attention to detail.
• Excellent oral and written communication skills, including the ability to work with diverse group of professionals in close cooperation.

Preferred Qualifications

• Associate's degree in Computer Science or Information Technology or two years of technical training
• Working knowledge of SQL.
• Two years experience supporting and/or developing applications that use an IBM Series I environment.
• Experience working in a healthcare environment or a third party administrator.
• Experience working with Taft Hartley businesses.

*Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee of this job. Duties, responsibilities and activities may change at any time with or without notice.

Disability Accommodation

Consistent with the Americans with Disabilities Act (ADA) and other applicable federal and state law, it is the policy of Zenith American Solutions to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Recruiting Department at recruiting@zenith-american.com, and we would be happy to assist you.