Principal, Commercial Readiness & Launch | Copperleaf

Company Description

IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.

At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.

If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.

Job Description

Enterprise software succeeds or fails at the moment it meets the market. We are hiring a Principal, Commercial Readiness & Launch to own that moment — the discipline, orchestration, and stakeholder alignment that turn a finished release into a commercially successful launch.

This is a senior, high-visibility program leadership role at the intersection of Product, R&D, Sales, Marketing, Finance, Customer Success, and Cloud Operations. You will build and run the commercial readiness framework for our product portfolio: defining what “ready to launch” means, driving every function to that bar, and managing the executive stakeholders who depend on it. You will be the person who ensures that when a product ships, the field can sell it, customers can adopt it, support can stand behind it, and the business can measure it.

The ideal candidate is a seasoned technical program manager who has lived inside enterprise software delivery — someone who combines deep technical fluency with the strategic clarity to align cross-functional stakeholders and keep large-scale, multi-workstream programs on scope, on budget, and on time.

What You Will Do

Commercial Readiness

• Own the end-to-end commercial readiness framework: define launch readiness criteria across Product, Sales, Marketing, Pricing, Legal, Support, and Delivery, and drive each function to meet them on schedule.
• Run structured gate/stage reviews for launches — readiness scorecards, go/no-go checkpoints, and executive sign-off — adapting stage-gate discipline to both major releases and fast-cycle maintenance and patch launches.
• Identify readiness gaps early (enablement, packaging, pricing, deployment tooling, documentation) and mobilize owners to close them before they become launch-day escalations.
• Build standardized templates, playbooks, and processes for launch readiness that scale across the portfolio and become the organizational standard.

Launch Activities & Execution

• Plan and execute product launches end-to-end: launch plans, cross-functional workstream tracking, dependency management, risk and issue management, and release packaging coordination with R&D.
• Orchestrate launch execution across globally distributed teams and time zones, using agile artifacts (Jira boards, plans, burndown tracking) and ceremonies to keep delivery visible and on track.
• Coordinate field and customer-facing readiness: sales enablement handoffs, early-adopter and reference programs, customer communications, and UAT/beta feedback loops into the launch plan.
• Manage the full launch calendar across concurrent products and releases, balancing resources and sequencing so multiple launches land successfully in parallel.

Stakeholder Management for Commercial Success

• Serve as