Quality Assurance Engineer I, Remote, Soft-Pak and 3rd Eye

Job Description:

Job Title: Quality Assurance Engineer I

Operating Company: Environmental Solutions Group (ESG) – 3rd Eye and Soft-Pak

Location: Chattanooga, TN /Austin, TX / Remote

Reports to: Lead Quality Assurance

Department: Research & Development

POSITION SUMMARY:

The Quality Assurance Engineer I is responsible for testing and coordinating testing for all Soft-Pak related Software. The position will ensure that the software is working as expected and consistently with the highest quality standards. This position is part of ESG’s overall Quality Assurance and works closely with the Development, Quality Assurance, Sales and Product Management. Testing performed will include new features, enhancements, scheduled software updates, and identification of software bugs.

ESSENTIAL JOB FUNCTIONS INCLUDE:

• Plan and create conditions and procedures for testing enhancements to software.
• Perform all needed testing to ensure overall quality and consistency of product.
• Document testing results and report back identified defects.
• Evaluate new software enhancements to determine appropriate testing producers.
• Coordinate with other departments for secondary review of new features.
• Apply problem solving skills to determine the best techniques and methods for testing processes.
• Assist as needed with documentation review and perform documentation updates relating to new software enhancements as requested.
• Create and maintain “real-world” testing environment reflective of end-user usage.
• Provide recommendations and feedback to Product Management team regarding optimal user experience.
• Preparation relating to version releases and establish beta test sites.
• Manage special projects and other assignments as requested.
• Other duties as assigned.
• Minimal travel is needed up to 10%.

JOB SPECIFICATIONS:

• Understanding of software development cycle and testing processes.
• 2-4 years of experience performing user acceptance testing.
• Knowledge of RPG programming language preferred.
• Ability to manage multiple projects concurrently.
• Experience creating and executing software testing plans.
• Excellent written and oral communication skills.
• Self-motivated and ability to work with a team.
• Ability to prioritize and execute job responsibilities effectively and efficiently.
• Strong analytical, problem solving, and critical thinking skills are essential.

KNOWLEDGE, SKILLS, AND ABILITIES:

Ethics and Work Standards: Maintain the highest ethical and work standards, while promoting the same attributes in co-workers and others.  Ensure that all business activities – with both internal and external customers – to be performed with a professional demeanor and that all participants be held accountable to this high standard.

Communication:  Expresses thoughts clearly, both orally and in writing, using good grammar. Presents concise, well-organized reports in Microsoft Word, PowerPoint, and Excel.  Listens to understand input, feedback, and concerns.  Provides complete information in an open, honest, and straightforward manner.  Responds promptly and positively to questions and requests.

Teamwork and Relationships:  Works with other employees willingly and in a spirit of cooperation and teamwork.  Supports cooperation.  Demonstrates a commitment to the entire business and is supportive of all initiatives (company and departmental) to help grow Environmental Solutions Group business in the United States and abroad.  Cooperates fully with others to achieve organizational goals. Is tactful, courteous, and considerate.  Embraces a positive outlook.  Is respected and trusted by others.

Continual Improvement and Problem Resolution: Identifies and communicates suggestions for work improvements.  Uses technical and analytical abilities to assure existing work practices are the most efficient and cost effective possible. Performs root-cause analysis and implements viable, permanent solutions to problems.  Works with both internal and external customers to develop solutions which meet company-wide needs and objectives.  Applies a sense of urgency to resolve problems or creates opportunities that will increase productivity and create value.  Shares best practices with other employees across the business.

Accountability:  Accepts responsibility and accessibility for both the strategic planning and the successful implementation of all projects, programs, and duties as outlined in this job description. Advises supervisor of concerns, problems, and progress of work in a timely manner.

ABOUT ESG: