Lead Patient Transporter
Cleveland ClinicAbout the role
At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.
We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.
Job Title
Lead Patient Transporter
Location
Avon
Facility
Avon Hospital
Department
Patient Transport-Avon Hospital
Job Code
N16000
Shift
Evenings
Schedule
3:00pm-11:30pm
Job Summary
Job Details
Join Cleveland Clinic Avon Hospital and experience world-class healthcare at its best. Avon Hospital provides state-of-the-art healthcare to all its patients and is a proud Magnet Hospital awarded by the American Nurses Credentialing Center. This designation is the highest honor an organization can receive for professional nursing practice.
As Lead Patient Transporter, you will act as a technical resource for team members, collaborate with management to support organizational goals, and help facilitate departmental objectives for both team members and Supervisors. In addition, you will perform a variety of activities related to the safe and efficient transportation of patients and equipment.
A caregiver in this role works evenings from 3:00 p.m. – 11:30 p.m.
A caregiver who excels in this role will:
Act as a technical resource for team members.
Collaborates with management to achieve organizational goals.
Facilitate departmental goals for team members and Supervisors.
Perform a variety of activities related to the transportation of patients and equipment.
Monitor employees in daily operations.
Provide orientation, education and training for new hires.
Develop an effective team environment.
Encourage and support morale-building activities and positive attitudes.
Communicate with employees and provide orientation on policies.
Analyze workflows and procedures.
Identify opportunities to improve productivity, quality and effectiveness of processes.
Transport patients to and from clinical, ancillary and support areas via wheelchair, stretcher or beds as requested to include transport of patients with oxygen tanks, intravenous pumps, drips and special equipment. With assistance, transfer patients to or from beds, wheelchairs or stretchers as needed.
Transport patients to the hospital lobby and open doors during the patient discharge process.
Approach, greet and offer assistance and direction to patients and visitors in the hospital environment.
Communicate to nursing personnel, clinician, technician or receptionist of patient's arrival and departure.
Verify correct patient identification by comparing information from pager to patient wristband; obtain correct medical chart; verify proper mode of transportation and confirm standard precautions.
Disinfect and maintain par levels of equipment throughout the hospital.
Identify malfunctioning ambulatory equipment and report to appropriate departments for repair or replacement.
Round throughout the hospital environment for departmental equipment and deliver to the appropriate staging area.
Collect pertinent information and report patient complaints to the appropriate clinician/Supervisor/Manager.
After selection and placement, required three months on-the-job training and orientation to learn multiple hospital and clinic locations, special procedures and patient emergency and safety procedures, proper body mechanics necessary to safely move patients.
Minimum qualifications for the ideal future caregiver include:
High School Diploma or GED and one to two years of experience as a Patient Transporter in a medical setting or experience in a hospital setting with patient throughput systems
OR an Associate’s degree
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