HR Payroll & Time Shared Services Leader

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We are seeking an experienced Global Payroll Leader to oversee our payroll operations. The ideal candidate will be responsible for overseeing all aspects of the global payroll and time processing operation. This includes, but not limited to, time tracking, ensuring accurate and timely payroll processing across all global countries while adhering to local regulations, driving process improvements, and leading a team of professionals to maintain compliance and efficiency worldwide. Establish and monitor key service level agreements (SLAs) and metrics in partnership with payroll vendors.

Primary Duties & Responsibilities:

• Strategic Leadership: Develop and implement a comprehensive global payroll strategy, including vendor management, system optimization, and process standardization to streamline operations across different regions. 
• Compliance Management: Ensure compliance with local and international payroll regulations, including tax withholdings, social security contributions, and labor laws in all countries where the company operates. 
• Payroll Operations: Oversee end-to-end payroll processing, including salary calculations, deductions, benefits, and pay distribution across various time zones and currencies. 
• Time Management Oversight: Lead the implementation and management of time tracking systems, ensuring accurate time recording and adherence to company policies. 
• Team Leadership: Build, develop, and manage a team of supervisors and specialists, providing coaching, training, and performance feedback to ensure high-quality payroll and time delivery. 
• Vendor Management: Evaluate and manage relationships with external payroll providers, negotiating contracts and ensuring quality service delivery. 
• Process Improvement: Identify opportunities for automation and process improvement within the payroll and time functions to increase efficiency and reduce errors. 
• Data Integrity: Maintain accurate payroll data and implement robust data governance practices to ensure data quality and reliability. 
• Reporting and Analysis: Generate comprehensive payroll reports and key performance indicators (KPIs) to monitor payroll performance and identify areas for improvement. 
• Stakeholder Collaboration: Collaborate with cross-functional teams including HR, finance, legal, and operations to ensure alignment on payroll policies and procedures. 
• Project Management: Support special projects impacting the pay and time functions as needed.

Education & Experience:

• Bachelor’s degree in Business Administration, Accounting or Human Resources preferred.
• Minimum of 7-10 years of experience in payroll processing, with a strong supervisory background.
• Experience developing/managing global teams.
• Strong knowledge of global payroll regulations, practices and procedures across multiple countries
• Strong understanding of payroll laws, tax regulations, and compliance requirements.
• Proven experience managing complex payroll operations in a multinational environment
• Expertise in payroll systems and technology, including implementation and configuration.
• Experience working with Workforce Dimensions or Kronos/ADP E-Time, ServiceNow, Workday, Cloud Pay, SAP and UKG Payroll is highly desirable
• Experience using ADP and UKG payroll systems is a plus

Skills and Competencies:

• Strong leadership and team management skills
• Excellent analytical and problem-solving abilities
• Strong communication and interpersonal skills to interact with diverse stakeholders
• Proficiency in data analysis and reporting
• Ability to consistently deliver high quality customer service in a professional manner
• Excellent verbal and written communication; ability to develop and deliver verbal and written communications which convey complex information in a simple, easily understandable manner

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