Strategic Account Manager - Jet Engine Test Cells

Overview

Calspan JETS is the world’s premier supplier of ground-based testing solutions for the aerospace industry. We deliver highly engineered facilities, electro-mechanical systems, and software specifically designed for jet engine testing.  These solutions are used by airlines, OEMs, and MRO businesses to ensure the global fleet of jet engines tested daily are safe to fly.

 

We are seeking a Strategic Account Manager to manage the overall relationship with existing key customers, ensuring customer satisfaction while generating new business and increasing the account's profitability.

 

Why Join Calspan JETS?At Calspan JETS, we foster a culture of excellence, collaboration, and continuous growth. As a member of our integrated team, you'll be an important part of an environment where people are passionate about delivering robust solutions and complex systems. 

 

 

Responsibilities

• Effectively communicate with assigned key account, sales staff, and management regarding new business and long-term planning. Proactively selling value, delivery, and product development.
• Serve as a point of contact in support of all related major activities and analyses for the assigned key account. Responsible for extensive inside sales functions for key accounts, including analysis and research of historical trends, market trends, capacity, and competitive environment.
• Develop new business and retain existing business with assigned customers by understanding needs and proposing solutions. Responsible for following defined processes, solution pricing, closing orders, and maintaining assigned customer relations.
• Anticipate customer challenges and proactively manage internal resources to resolution/opportunity capture. Assist engineering in complying with customer requirements.

Qualifications

Preferred Education / Experience:

• Bachelor’s or Master’s degree in business, engineering, or related discipline
• 11+ years of experience in Aerospace, Manufacturing or similar industry or;
• A combination of education and experience equivalent to above

 

Preferred Knowledge / Ability:

• Communication and negotiation skills in an international environment with an aptitude for building relationships with professionals of all organizational levels.
• Capable of understanding customer needs and translating them into practical solutions.
• Ability to work within a multi-cultural team based across the world.
• Disciplined in time management and able to work under pressure without supervision.
• Strong client-facing skills, with demonstrated success managing client expectations and successfully fulfilling project requirements on time and on budget.
• Excellent interpersonal skills coupled with a proactive planned approach, delivering success in a cross-function team environment.
• Strong proficiency with MS Office applications.

Why join Calspan?

 

Be Calspan Culture

At Calspan, we promote an environment that empowers employees and encourages innovation. Our management team enables a strong sense of teamwork with each endeavor, where successes are shared and lessons are learned. The company’s talent brand, “Be Calspan”, incorporates our company values to Be Inclusive, Accountable, and Innovative and our commitment to drive every individual to - Be Developed, Be Balanced, Be Connected, Be Community and Be Recognized. Our culture promotes a positive atmosphere and a competitive can-do method of action.

 

Great Benefits = Happy, Committed Employees 

Retaining great talent is as important as finding it, so at Calspan, we take our employee value proposition of Be Calspan quite seriously. To us, that means offering competitive compensation, comprehensive benefits, recognition programs and promotional opportunities. Our benefits include: Health Insurance, Health Savings Accounts, Flexible Spending Accounts, Dental Insurance, Vision Insurance, Life Insurance/Accidental Death & Dismemberment, Short-Term/Long-Term Disability, 401(k), Hospital Coverage, Accident Coverage, Life Insurance Policy, Paid-Time Off, Company-paid Holidays, Bereavement Leave, Jury Duty, Military Leave, Employee Assistance Program, Educational Assistance Reimbursement , and Pet Insurance.

 

Calspan is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Calspan supports safe and drug free workplace through pre-employment background checks and drug testing.