Director of Research and Software Engineering

Are you ready for a leading role? Would you enjoy working on our cutting-edge products?

About Us

At LexisNexis Reed Tech, our mission is to bring clarity to innovation by delivering better outcomes to the innovation community. Each and every day, the work our team does supports the development of new technologies and processes that ultimately advance humanity. Helping our customers reach their goals is our primary focus. We enable innovators to accomplish more by helping them make informed decisions, be more productive, comply with regulations and ultimately achieve superior results. Our overall success is measured by how well we deliver these results. We are proud to directly support and serve these innovators in their endeavors to better humankind.

About the Role

The Manager Quality Engineering is a leadership position who leads the quality strategy across both new strategic initiatives and core/legacy products that remain critical to ongoing revenue and customer value. Quality Engineering Manager will define, own, and drive a comprehensive, holistic test strategy in a fast-paced, cross-functional environment, collaborating with engineering, product, and commercial teams. This role requires both strategic thinking and hands-on leadership to elevate product quality, optimize testing efficiency, and support velocity without compromising coverage, responsible for managing a QA/Test team within a defined area of responsibility. This position works with other management, plans cross-functional efforts, implements quality and process standards, and provides the team with leadership and day-to-day management to accomplish on-time and efficient delivery of high-quality software products and/or data.

Responsibilities

• Define, own, and drive the execution of a comprehensive, holistic test strategy that spans both strategic initiatives and legacy products.

• Ensure full coverage across all test levels: unit, integration, end-to-end (E2E), exploratory, and non-functional testing.

• Align test efforts with business impact, customer usage, and risk—balancing automation with meaningful manual validation.

• Collaborate and coordinate across global teams and time zones, ensuring testing strategies are executed consistently and effectively regardless of location.

• Champion a quality-first mindset across engineering, product, and commercial organizations, fostering a culture of shared responsibility for product quality.

• Operate in an environment without a dedicated testing org—testing is shared across engineers, product managers, CSMs, and commercial teams.

• Work closely with these stakeholders to ensure clear expectations, responsibilities, and contribution to testing.

• Lead a small team of Quality Engineers, providing guidance, mentorship, and technical direction.

• Own the overall test automation strategy and tooling roadmap.

• Evaluate, recommend, and implement new AI-assisted or low-code test tools as appropriate.

• Drive the creation and maintenance of reliable, scalable, and maintainable automated test suites.

• Ensure integration of automated tests into the CI/CD pipeline.

• Own bug triage and trend analysis processes.

• Lead root cause analysis (RCA) efforts to identify systemic issues and process gaps.

• Define and track quality KPIs (defect density, escaped defects, automation pass rate, etc.).

• Identify and implement process improvements to reduce test gaps and feedback cycles.

• Partner with engineering leadership to align quality efforts with sprint and release planning.

• Collaborate with PMs to ensure test coverage aligns with business impact and risk.

• Work with Commercial and CSM teams to incorporate customer feedback and field-reported issues into test design.

Requirements

• 6+ years in software testing, quality engineering, or test management.

• Proven experience creating and implementing end-to-end test strategies in agile, cross-functional teams.

• Deep understanding of modern test practices, test automation frameworks, and CI/CD integration.

• Experience preparing and presenting testing strategy, metrics, and quality updates to senior leadership and executive stakeholders.

• Ability to clearly communicate complex quality topics in business terms and align QA outcomes with organizational goals.

• Hands-on experience with tools like Playwright, Selenium, BrowserStack, or similar.

• Strong analytical skills to identify quality trends and drive actionable insights.