BILINGUAL COMMUNITY HEALTH WORKER - HAITIAN CREOLE

Division:HEALTH AND HOSPITAL CORPORATION  

Sub-Division: MCPHD  

FLS Status: [[JOB_REQUISITION_CUSTOM27]]

Req ID:  25316 

Marion County Public Health Department is an organization that celebrates diversity, and seeks to employ a diverse workforce. We actively encourage all individuals to apply for employment and to seek advancement opportunities. Marion County Public Health Department also provides reasonable accommodations to qualified individuals with disabilities as required by law. For additional questions please contact us at: hrmail@hhcorp.org.

Key Competencies

• Communication Skills
• Cultural Competency Skills
• Public Health Sciences Skills
• Analytical/Assessment Skills

Job Role Summary

This position is responsible for performing clerical and clinic duties as a member of the health care team that provides services to individuals, families and various community agencies throughout Marion County.  This position requires good customer service skills in order to ensure that visitors/clients are treated in a courteous and polite manner.  This position requires the ability to be able to collect fees, document the collection and enter the data into the network database.  Cross training for other assignments may occur as job related activities dictate.  There may be some traveling to other sites such as schools, homes or other MCPHD sites in Marion County.

Essential Duties

Computer data entry: Process client records at point of service. Data entry is up to date and accurate. 

Perform Receptionist/Customer Service duties: Answer phones and relay messages in a courteous and timely manner. Greet and register clients in a courteous and timely manner. Maintain a professional demeanor when interacting with clients/community contacts/office personnel.

Financial/Fee Collection: Accurately complete information/intake on client’s insurance, i.e., Medicaid, Medicare, Hoosier Healthwise, etc. Accurately completes the Fee Collection Daily Summary sheets, accounts for monies, and enters the data into computer.  Maintain financial records and run daily summary sheet from computer. 

Cross Train: May be cross- trained to assist with client home/school visitation for purposes of delivering TB medications or school screenings.Meetings: Participate in periodic staff meetings, team meetings, and committee meetings.

 

Associated Job Duties

• Other duties as assigned.
• Employee will protect and maintain confidentiality of each client’s and each employee’s medical and personal information that may be obtained in the course of job related provision of care or employment.
• Employee may need to remove confidential information from work place setting to transport to another designated setting or to make a home visit.  If the information is removed, it must be protected and secured.
• Employee must complete National Incident Management System (NIMS) training 100 and 700.       
• In the event of a public health emergency, employee must be available to work on week-ends or a schedule that would differ from normal assigned workday.                 

 

Qualifications

• High School Diploma or GED
• 1 to 3 years of previous work experience.
• Computer skills including typing skills of a minimum of 30 words per minute.

Licenses/Certifications Required

Job related

Knowledge, Skills & Abilities

• Must be able to organize work assignments and be self-motivated and function independently.
• Must be attentive to detail.
• Must be able to work effectively under pressure.
• Must be flexible in working with a variety of community partners.
• Skills in effective interpersonal communication in a multi-cultural setting; may require use of the language line or an interpreter
• Must be able to exercise good judgment.
• Requi