BOB-Technical Solutions Manager

Job Description

Civil Service Title- Certified IT Administrator (Database) 1


Position Summary
The Technical Solutions Manager leads the planning, design, implementation, and continuous improvement of technology solutions supporting Bridges capital program delivery and business operations. This position serves as the technical lead responsible for managing complex projects, translating business requirements into scalable system solutions, overseeing solution architecture, guiding software development, and advancing the organization's data and analytics capabilities.

Working across business units, technology teams, and external vendors, the incumbent ensures that technology initiatives align with the Bridges Technology Plan objectives while delivering reliable, scalable, and data-driven solutions.

Primary Responsibilities
Technical Project Management
Lead multiple complex technology initiatives from concept through implementation.
Develop project plans, schedules, budgets, risk management strategies, and resource plans.
Coordinate cross-functional teams including business users, developers, vendors, and consultants.
Monitor project performance, resolve issues, and communicate status to executive leadership.
Ensure projects adhere to organizational governance and SDLC methodologies.
Business Analysis
Collaborate with stakeholders to identify business needs and operational challenges.
Facilitate requirements gathering workshops and process analysis.
Produce Business Requirements Documents (BRDs), functional specifications, workflow diagrams, and user stories.
Analyze existing business processes and recommend improvements through automation and technology.
Solution Architecture
Design scalable enterprise solutions supporting capital project management and business operations.
Develop system architecture, integration strategies, and technical roadmaps.
Evaluate emerging technologies and recommend appropriate solutions.
Ensure interoperability between enterprise applications and external systems.
Promote best practices for security, performance, maintainability, and scalability.
Systems Development Oversight
Manage the software development lifecycle for enterprise applications.
Coordinate development activities with internal teams and external vendors.
Review technical designs, implementation approaches, and system enhancements.
Manage consultant and vendor deliverables.
Review technical proposals, statements of work, and system designs.
Support testing activities including System Integration Testing (SIT), User Acceptance Testing (UAT), and production deployments.
Ensure successful transition to production and post-implementation support.

Data Warehouse & Data Management
Lead the design and expansion of enterprise data warehouse solutions.
Develop data governance standards, metadata management, and data quality controls.
Define data integration strategies across multiple enterprise systems.
Collaborate with technical teams to optimize database performance and reporting structures.

Analytics & Business Intelligence
Develop enterprise dashboards and executive reporting solutions.
Design Key Performance Indicators (KPIs) and performance metrics.
Support advanced analytics initiatives to improve operational decision-making.
Translate complex datasets into meaningful business insights.
Vendor & Stakeholder Management
Manage consultant and vendor deliverables.
Review technical proposals, statements of work, and system designs.
Coordinate with agency leadership and business stakeholders to prioritize technology investments.
Present recommendations and project updates to executive management


Preferred skills
PMP certification or Agile certification (PMI-ACP, Scrum Master, SAFe, etc.).
Experience with Microsoft Azure, Power Platform, Power BI, SQL Server, Snowflake, or similar cloud technologies.
Experience with enterprise architecture, systems integration, APIs, and data governance. Experience managing technology consulting vendors and large-scale enterprise software projects.

Work Location
55 WATER ST, MANHATTAN, 10041

Hours
9:00AM - 5:00PM M-F


All resumes are to be submitted electronically. All applicants please go to https://cityjobs.nyc.gov and search for Job ID# 786607. No phone calls, faxes or personal inquiries permitted. Only those applicants under consideration will be contacted. Appointments are subject to OMB approval. For more information about DOT, visit us at: www.nyc.gov/dot


Other reasons you should work for us: Benefits: City employees are entitled to unmatched benefits such as: a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment. additional health,