Senior Director, User Experience | Fully Remote US

Company Description

HireVue is where hiring happens – transforming the way organizations discover, engage, and hire the best talent. Connecting companies and candidates anytime, anywhere, HireVue’s end-to-end hiring platform features video interviewing, assessments and conversational AI. The industry leader in science backed, modern hiring solutions powered by ethical AI, HireVue has hosted more than 70 million video interviews and 200 million chat-based candidate engagements for over 1200 pioneering customers around the globe.

Job Description

HireVue, the leading global provider of cloud-based software that powers skill-based talent acquisition, is currently searching for a Senior Director, User Experience to join our Product team, reporting directly to the Chief Product Officer.

The User Experience leader and team is chartered with driving seamless, user-centered design, with scale and elevating the product experience.  The User Experience Leader will lead the development of a scalable design system, improve design processes, and ensure collaboration with product, engineering, and data science teams. Their focus will be on delivering user-centered solutions that enhance both usability and customer satisfaction, driving measurable business outcomes.  The role is a player/coach role with a starting team of four direct reports with areas to grow and develop the team.  A focus on developing new products that have both consumer (candidate) experience opportunities and enterprise talent team experiences.

The Senior Director of User Experience will be part of the Product & Technology leadership team, providing thought leadership and ownership on all design decisions.  Additional responsibilities include providing scaled processes to ensure high quality, consistent visual and interactive design, regular status reporting, UX initiative updates, and other responsibilities as assigned. 

The ideal candidate has experience in scaling SAAS organizations, is a motivated self-starter with leadership, management, collaboration, and communication capabilities that can work cross-functionally.

Qualifications

• Proven experience (10+ years) in user experience design, with at least 5 years in a leadership or management role.

• Degree in UX Design, Interaction Design, User Experience Design, Cognitive Science, or Fine Arts preferred.

• SaaS & Enterprise-Level UX

  • Experience in designing for SaaS platforms, particularly in complex enterprise environments.

  • Knowledge of user needs in B2B and B2C contexts, including considerations for scalability, integrations, and enterprise clients

• Design Systems & Component Libraries

  • Proven experience in building and scaling design systems that ensure consistency across products.

  • Knowledge of how to create reusable components that integrate seamlessly into a product development process.

• UX Research & User Testing

  • Proficiency in qualitative and quantitative research methods, including usability testing, A/B testing, and ethnographic research.

  • Ability to synthesize user feedback and data into actionable insights that inform design decisions.

• Interaction Design (IxD) & Information Architecture (IA)

  • Expertise in creating intuitive and efficient user flows, wireframes, prototypes, and high-fidelity mockups.

  • Ability to structure and organize information effectively to ensure clear navigation and accessibility for users.

• Agile & Lean UX

  • Experience working within agile frameworks, collaborating closely with product and engineering teams to deliver design work in sprints.

  • Lean UX approaches to deliver iterative design solutions that evolve through continuous feedback loops.

• Prototyping & Wireframing Tools

  • Mastery in using design tools like Figma, Sketch, Adobe XD, or InVision for wireframing, prototyping, and mockups.

  • Familiarity with tools for testing and sharing designs, such as Zeplin or Abstract.

• Visual Design & UI

  • Strong understanding of visual design principles, including color theory, typography, layout, and branding.

  • Ability to ensure that the product’s visual design aligns with the brand while delivering a seamless user experience.

• Data-Driven Decision Making & UX Analytics

  • Familiarity with tools like Google Analytics, Hotjar, or Mixpanel to analyze user behavior and make informed design choices.

  • Ability to measure design impact on key performance indicators (KPIs) such as user engagement, retention, and task completion rates.

• Accessibility & In