Senior Business Operations Specialist

Senior Business Operations Specialist

Company:

The Boeing Company

Boeing Commercial Airplanes (BCA) is seeking a Senior Business Operations Specialist to join the Business Operations Commitments team as a Deliveries Manager supporting deliveries across 767 and 777 programs in Everett, WA. 

 

This is a high profile and dynamic position supporting deliveries, integrating directly with Everett Delivery Center (EDC) and Program leadership to support field and customer activities throughout preparations to and including execution of the delivery process. Position requires strong leadership, collaboration, integration, and relationship building skills.

 

Position Responsibilities:

• Develop, establish, and manage customer aircraft schedules through acceptance/delivery

• Provide world-class customer service, mitigate delivery risks, and resolve and negotiate customer delivery issues

• Analyze and maintain delivery-related data and health metrics; identify trends and opportunities for improvement

• Manage compliance to delivery processes/procedures; provide recommendations and inputs for improvements

• Coordinate timely approval of delivery commitments, including parts, fuel, and other considerations as required

• Support other program EDC delivery activity as needed

Business Operations Duties:

• Guide and facilitate the development and integration of programs, plans, strategies and processes to meet business goals for authorization

• Provide coaching and guidance to less experienced personnel

• Coordinate the commitments with internal and external organizations for large scale complex plans to fulfill the broad level strategies established by executive leadership

• Identify risk and opportunity potential, develop mitigation planning and refine the business case

• Present plans to executive leadership to gain approval

• Ensure follow up action for issue resolution

• Represent executive management to internal and external business interests in areas such as communicating business policy, strategy and direction

 

This position is primarily on-site at the Everett Delivery Center given required interaction with both customers and field personnel and will involve non-standard hours as needed to support delivery requirements.

 

Basic Qualifications (Required Skills/Experience):

• 5 + years of experience leading and partnering with cross-functional teams, involving key stakeholder relationship management

• 5 + years of experience developing and maintaining relationships and partnerships with customers, stakeholders, peers and partners

• 5 + years of experience interfacing with senior and executive leadership

 

Preferred Qualifications (Desired Skills/Experience):

• Bachelor’s degree or higher

• Contracts experience

• Experience working with external customers

 

Drug Free Workplace:

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

 

At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent.  Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

 

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.

 

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

 

Pay is based upon c