Director, Human Resources

Thank you for considering a career at Ensemble Health Partners!

Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.

Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!

O.N.E Purpose:

• Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.

• Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.

• Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.

The Opportunity:

By embodying our core purpose of customer obsession, new ideas, and driving innovation, and delivering excellence, you will help ensure that every touchpoint is meaningful and contributes to our mission of redefining the possible in healthcare.
 

The Director Human Resources will partner with leadership for assigned client group to develop HR strategies to increase operational effectiveness and create Ensemble's competitive advantage. The Director Human Resources will work closely with business unit leaders and HR colleagues to manage and deploy programs and processes including recruitment, performance management, succession planning, learning and development, employee engagement and compensation planning. The Director Human Resources will support of team of HR Business Partners to provide proactive and strategic guidance and consultation in support of key business strategies.

Essential Job Functions

• Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.

• Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.

• Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.

• Builds relationships with senior leaders to understand business priorities in order to align HR strategies to business objectives.

• Recommend and lead the development and implementation of human resources programs, policies, strategies, industry best practices and initiatives to support the growing needs of the organization.

• Understand business goals and recommend new approaches, policies, and procedures to effect continual improvements in business objectives, productivity, and development of HR.

• Provide leadership and oversight when managing employee relations issues and respond to workforce inquiries and employee matters providing information, guidance, and direction on HR programs, processes, and practices to leadership.

• Review and analyze business metrics including data on retention and employee experience in order to recommend systemic improvements.

• Work closely with management and employees to maintain positive working relationships, build morale and engagement, and increase productivity and planning.

Job Competencies

• Leadership Decision Making - Makes day-to-day leadership decisions by securing and comparing information from multiple sources to identify issues; commits to an action after weighing alternative solutions against important criteria; effectively communicates decisions to the appropriate people and teams and holds them accountable.  Drives results.

• Coaching & Building  Talent - Achieves results through other leaders by empowering them and providing feedback, instruction and development (coaching the coach) to develop their own associates; plans and supports the growth of individual skills and abilities in preparation for their next role (building bench); focuses on retention of high performers.

• Delegation - Successfully shares authority and responsibilities with others to move decision making and accountability downward through the organization while ac