Senior Product Designer, Conversational Platforms

Job Description:

Remitly's vision is to transform lives with trusted financial services that transcend borders. Since 2011, we have been tirelessly delivering on our promises to people who send money around the world. Today, we are reimagining global financial services and building products that extend beyond traditional barriers to give customers access to more of the services they need, no matter where they call home. Join over 2,700 employees worldwide who are growing their careers with purpose and connection with our customers while having a positive impact on millions of people around the globe.

About the Role:

Remitly is looking for a Senior Product Designer to be a foundational partner on a zero to one team that's building next-generation experiences across agentic AI platforms, messaging apps, and voice/chat interfaces, meeting our customers wherever they are.

As the Senior Product Designer in this space, you'll collaborate closely with a content partner, product managers, engineers, and researchers to define, design, and launch elegant, scalable, and human-centered conversational experiences. These initiatives will extend our features to conversational platforms like LLMs, WhatsApp, and other emerging channels, unlocking new, seamless ways for customers to get help and complete tasks beyond our core app.

You'll be a great fit if you're motivated to create new products, systems, or experiences from scratch where there is no precedence, have strong interaction and systems thinking skills, and want to help shape how AI and conversation-driven technology can create radically better outcomes for customers. You bring a high bar for craft, a collaborative mindset, and a thoughtful sense for customer needs, especially when designing in frontier contexts.

You will be hybrid (3 days a week) in our Seattle office and report to a Senior Product Design Manager within the Global Design organization.
#LI-hybrid

You will:

• Partner with content to design conversational experiences across multiple platforms, including agentic surfaces, messaging apps, and virtual assistants.

• Lead the design of complex customer-centric conversational flows, ensuring seamless user experiences across multiple surfaces.

• Collaborate with product management, engineering, and research, to define product requirements and design solutions.

• Bring clarity to ambiguity, shaping early-stage opportunity areas into coherent experience strategies and MVPs.

• Help evolve our shared conversational platform and design system by developing standards, guidelines, and best practices that ensure consistency and scalability across channels.

You have:

• 7+ years of experience in product design, with at least part of that experience focused on conversational interfaces.

• A strong portfolio of cohesive, intuitive, and inclusive experiences that demonstrate meaningful customer and business impact on projects you've led from concept to go to market strategies, especially in early stage 0 to 1 environments, that showcases expertise in designing conversational interfaces.

• A proven track record of engaging partners with confidence and clarity, explaining design rationale, influencing decisions, and building alignment through strong collaboration and storytelling.

• Experience working with and contributing to design systems, while designing accessible, inclusive products grounded in current usability and accessibility standards.

• Advanced skills in designing and prototyping complex workflows with Figma.

Compensation Details. The starting base salary range for this position is typically $136,000 - $170,000. In the U.S., Remitly employees are shareholders in our Company and equity is part of our total compensation plan. Your recruiter can share more information about medical benefits offered, as well as other financial benefits and total compensation components offered with this role.

Our Benefits:

• Flexible paid time off

• Health, dental, and vision + 401k plan with company matching

• Paid parental, medical, military and family care leave

• Mental Health & Family Forming Benefits

• Employee Stock Purchase Plan (ESPP)

• Continuing education and travel benefits

We are committed to nondiscrimination across our global organization and in all of our business operations. Employment is determined based upon personal capabilities and qualifications without discrimination on the basis of race, creed, color, religion, sex, gender identification and expression, marital status, military status or status as an honorably discharge/veteran, pregnancy (including a woman's