Relationship Manager (Associate Director) - The Orchard

We are searching for a Relationship Manager who will serve as a key liaison between our HipHop, R&B, and Gospel label partners and internal teams. You will be responsible for maintaining strong, productive relationships, ensuring the successful execution of campaigns, and providing support for real-time updates and deliverables. The ideal candidate will have a deep understanding and proactive approach to product management in the HipHop, R&B, and Gospel genres.

What you'll do

• Relationship Management: Maintain close relationships with label day-to-day teams, ensuring clear communication and timely updates on project deliverables. Weekly visits to key clients.
• Campaign Coordination: Ensure all departments are equipped with the necessary tools and support to execute campaign plans effectively.
• Communication: Share regular updates with both internal and external parties on campaign progress, priority release schedules, and other key initiatives.
• Project Management: Ensure plans and campaigns stay on track, responding quickly to action items and maintaining momentum.
• Campaign Execution: Ensure campaigns are executed to the highest standard, maintaining a high level of service and attention to detail.
• Data-Driven Decision Making: Use reports and data to adapt quickly to emerging trends and increased fan activity, adjusting campaigns as needed.
• Goal Setting: Work with the Relationship Lead to build benchmarks and set campaign goals at the start of each project.
• Artist & Campaign Insights: Stay informed on both high-performing and developing artists, identifying opportunities to increase visibility and performance.
• Company Knowledge: Serve as a reliable, knowledgeable source about company processes, ensuring smooth campaign execution.
• Catalog Optimization: Help optimize label catalogs, especially around key tentpole moments.
• Problem-Solving & Flexibility: Be prepared to jump in and tackle problems as they arise. Find creative solutions to keep projects moving forward. Demonstrate flexibility and balance in support of label needs.
• Performance Reporting: Regularly prepare high-level performance reports on label, artist, and campaign results for the team.

Who you are

• Experience: Minimum of 5 years in project management or campaign coordination. Previous experience product managing directly with labels, third-party agencies, or artist management teams is preferred.
• Analytical Skills: Proficiency in utilizing analytics tools to track and interpret release performance, trends, and metrics.
• Communication: Excellent verbal and written communication skills, with the ability to serve as a key liaison between artists, labels, internal teams, and external partners.
• Organization: Ability to stay organized in a fast-paced environment, meeting deadlines and resolving challenges quickly.
• Project Management: Exceptional organizational skills, with the ability to manage multiple complex projects and priorities simultaneously. A highly organized professional that pays close attention to the details with the ability to multitask and prioritize to tight deadlines.
• Proactivity: Ability to be proactive, with a problem-solving mindset and a willingness to take initiative.
• Software Proficiency: Familiarity with digital tools, release management software, and project management platforms is highly desirable. You are also experienced in Microsoft Office Suite & Google Workspace Applications and are adaptable to new programs.
• Motivation: You are passionate about the music business and have a desire to build a career in the industry.

What We Give You

• You join an inclusive, collaborative and global community where you have the opportunity to channel your passion every day  
• A modern office environment designed to foster productivity, creativity, and teamwork empowering you to bring your best  
• Opportunities to connect with our valuable resources, such as our Counsel of Equity & Progressive Action (CEPA), a group created by our employees tasked with developing and implementing innovative solutions to advance a globally-shared goal of ensuring fair and inclusive spaces for all
• An attractive and comprehensive benefits package including medical, dental, vision, life & dis