Assistant Operations Manager- Environmental Services

ABOUT LEGENDS GLOBAL | HUNTINGTON PLACE 

Legends Global is redefining excellence in live events, venue management, and hospitality. With a global portfolio of 350+ iconic venues and a 360° approach that integrates Partnerships, Premium Experiences, Merchandise, Technology, and Operations, Legends Global delivers world-class results for clients and unforgettable moments for guests. 

At Huntington Place Detroit — the 16th largest convention center in the United States — that global expertise meets Detroit’s energy, innovation, and resilience. Together, we’re shaping the future of live experiences in the heart of the Motor City. 

THE ROLE 

The Assistant Operations Manager – Environmental Services supports the Operations Manager in overseeing the daily operations of the Environmental Services department. This role assists in establishing and implementing departmental objectives, managing personnel, maintaining service standards, and ensuring operational efficiency throughout Huntington Place. 

The Assistant Operations Manager plays a key role in workforce planning, training, budgeting, inventory management, vendor relations, and maintaining a safe, clean, and welcoming environment for guests, clients, and employees. This position requires a collaborative leader who can effectively manage multiple priorities while supporting a unionized workforce in a fast-paced event environment. 

ESSENTIAL DUTIES & RESPONSIBILITIES 

Department Operations & Leadership 

• Assist in supervising the daily operations of the Environmental Services department. 
• Coordinate and oversee the day-to-day workflow of departmental staff. 
• Participate in daily staff briefings and operational planning meetings. 
• Support departmental initiatives and continuous improvement efforts. 

Workforce Management 

• Assist with recruiting, interviewing, onboarding, training, performance evaluations, promotions, and corrective action processes. 
• Support scheduling efforts and complete weekly staffing forecasts. 
• Assist with payroll management and workforce administration. 
• Train employees to perform their duties safely and efficiently. 
• Interpret and administer union contract provisions and workplace guidelines. 

Budget & Inventory Management 

• Assist with developing and managing departmental budgets. 
• Manage inventory levels and approve or facilitate purchasing as needed. 
• Negotiate vendor pricing and verify invoices, receipts, and contract costs. 
• Monitor departmental expenditures and recommend cost-saving opportunities. 

Quality Assurance & Safety 

• Conduct periodic inspections t