Patient Access Rep - Imaging Front Office

Job DetailsJob Location: STAYTON, OR 97383Education Level: GEDSalary Range: $20.00 - $28.52 HourlyTravel Percentage: NoneJob Shift: DayWho You’ll Join:

At Santiam Hospital & Clinics, we believe exceptional patient care starts with a supportive and inclusive work environment. We empower every team member by providing access to advanced medical technology and continuous professional development. Join our collaborative culture, where your contributions are valued and your growth is encouraged. 

Come join our Imaging Department as our new Patient Access Representative, you will serve as a vital link between our patients and diagnostic services. In this role, you will manage essential clerical operations, from processing diagnostic imaging paperwork and ensuring accurate patient registration to handling high-volume telephone inquiries with professionalism. You will be responsible for the end-to-end scheduling of imaging studies, which includes the critical task of determining insurance pre-authorizations to ensure seamless care.

In this position you must be able to multi-task in a fast-paced environment where details matter.  Our patient access representatives act as receptionists, schedulers and imaging clerks. 

Take the next step in your healthcare career—apply today and bring your expertise to Santiam Hospital & Clinics, recently honored as 2025’s Best Hospital in the Willamette Valley!

Position Schedule: Monday – Friday, 8:00 am – 4:30 pm

What You’ll Do:

Perform Diagnostic Imaging paperwork and clerical tasks.
Complete accurate registration and scheduling of department patients.
Answer telephone calls and transfer patients appropriately.
Schedule imaging studies for patients and optimally perform such duties including pre-authorization determination.
Respond to patient requests for information.
Supply reports and images to outside entities utilizing
Maintaining quality customer service and patient confidentiality at all times.
Performing other related duties incidental to the work described herein.

 
Qualificationsexperience in medical reception and radiology reception Epic experience preferred

aptitude in verbal and written communications including age appropriate  communication

possession of US proof of citizenship or right to work in the US

possession of a driver's license or analogous documentation

GED required