Inside Partner Sales Manager

Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services.

Job Summary

The Inside Partner Sales Manager (IPSM) is responsible for engaging, educating, and enabling Indirect Channel Partners and Technology Solutions Distributors (TSDs) to successfully position and sell Comcast Business solutions through the Trusted Advisor program. This role develops and executes strategies to drive growth across the Comcast Business portfolio through indirect distribution channels while managing and strengthening partner relationships in a remote environment.

As a trusted partner advocate, the IPSM drives revenue performance by ensuring channel partners are well equipped to deliver Comcast Business solutions to end user customers. This is a quota bearing, individual contributor role with no direct people management responsibilities.

This position is virtual and requires up to 25% national travel annually to support partner engagement and business development.

Job Description

Core Responsibilities

• Drives incremental monthly sales as an inside sales resource to meet or exceed budget objectives with indirect channel partners in a given market or region who are sub agents of a master agent or direct agents/partners.
• Remotely recruits, trains, and supports the partner community to position the entire suite of Comcast Business solutions.
• Serves as liaison to assigned channel partners concerning any sales related issues and escalations.
• Responsible for interacting with the local market leadership to discuss sales activities, sales strategies, and escalations in the region or division.
• Works closely with Partner Sales Managers and Directors on market initiatives and partner recruitment events.
• Exercises judgement and discretion in negotiating deal pricing with agents and partners.
• Collaborates with internal teams such as sales engineering, finance, etc. to provide exceptional client service to the partner and the customer.
• Educates partners on the Comcast Business portfolios and provides consultative guidance on solutions.
• Serves as liaison to channel partners with regards to any sales related issues.
• Ensures consistent completion of product install by partnering with regions relative to survey, order acceptance, construction process and post-sale process.
• Provides accurate and detailed weekly forecast funnel via internal CRMs.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance.  Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.

Preferred Qualifications

• 1 - 3 years of experience managing indirect channel partner sales relationships.
• Keen knowledge of the telecommunications industry and I/P packet-switched technology.
• Understanding of data, voice and video applications and Integrated Access Devices.
• Comprehension of WAN, CPE and LAN architecture and topology.
• Knowledgeable of the OSI mode l with emphasis on layer 2 & 3 technology and construction necessary for diverse builds.
• Ability to build effective internal relationships with regional resources in order to support the partners.
• Excellent oral and written communications skills.
• Possess Technical Skills related to Commercial Applications (routers and networking desired).
• Team player, able to handle ambiguity, anticipate and react to changes quickly (flexible with hours and duties).
• Ability to quickly make decisions independently.
• Up to 25% National travel annually.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promote