SAP Digital PMO Senior Director

Req ID: 333539 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a SAP Digital PMO Senior Director to join our team in Plano, Texas (US-TX), United States (US).

Job Summary

We are seeking an experienced SAP PMO Leader to establish and lead the Program Management Office (PMO) for our SAP LE North America organization. This role is critical in ensuring governance, alignment, reporting, and execution discipline across all SAP-related projects. The ideal candidate brings deep SAP program experience, cross-functional leadership, and a track record of delivering high-value transformation outcomes.

 

Key Responsibilities

1. Governance & Oversight

• Design, implement and/or maintain PMO frameworks, processes, and tools aligned with SAP Activate, NTT DATA’s Playback, SAP AMS and/ or hybrid delivery methodologies.
• Establish and maintain governance frameworks, ensuring compliance with standards and regulations, and managing risks.
• Define and manage program KPIs, governance calendars, and steering committee materials.
• Strategic Alignment: Ensuring that the program's goals and objectives are aligned with the organization's overall strategy and priorities (including North America Org. And Global SAP Org.)

 

1. Program Planning & Execution

• Own and maintain the integrated program/project plan across all SAP services – Deployments (S4 or ECC), technical, data, AMS, testing, cutover, consulting).
• Monitor project milestones, deliverables, budgets, and interdependencies.

 

 

1. Risk & Issue Management

• Establish guidelines for program and project RAID logs.
• Track and review risks and issues. Guide Program and Project Managers on the management of risk
• Proactively identify, assess, and mitigate systemic risks or conflicts across projects

 

1. Reporting & Communication

• Organize or collaborate with BU organizations on the conduct of Service Excellence cadence
• Performance Monitoring and Reporting: Track the progress of projects and programs (through executive-level dashboards, status reports), analyzing performance metrics, and providing regular status updates to stakeholders.
• Facilitate regular program reviews with internal leadership and external partners.

 

1. Resource & Financial Management

• Track and forecast program and project budgets, actuals, and variances.
• Identify systemic areas of improvement in the management of budgets.

 

1. Quality & Change Control

• Establish norms for the change request processes and impact assessments. Coach and mentor Program and Project Managers in the management of change
• Ensure phase gate reviews and quality assurance activities are conducted.
• Continuous Improvement: Identify opportunities to enhance processes, methodologies, and tools to increase efficiency and effectiveness.

 

1. Tool Enablement & Compliance

• Implement and maintain PMO tools such as MS Project, SAP Solution Manager, Jira, or Smartsheet.
• Coopt SQA review outputs that are performed for AMS engagements for centralized tracking and reporting and continuous improvement
• Ensure audit readiness, document control, and compliance with governance standards.

 

1. Client engagement & presales support

• Engage with clients, in particular in large or visible programs, to demonstrate confidence in delivery controls that are deployment
• Be available to participate in delivery reviews with the client where the project status is Red
• Support presales initiatives with contributions to proposals, sales collateral

 

Required Qualifications

• Bachelor’s or Master’s degree in Information Technology, Business, or related field.