Senior Manufacturing Engineer - Field Deployment

IonQ is developing the world's most powerful full-stack quantum computer based on trapped-ion technology. We are pushing past the limits of classical physics and current supercomputing technology to unlock a new era of computing. Quantum computing has the potential to impact every area of human society for the better. IonQ’s computers will soon redefine industries like medicine, materials science, finance, artificial intelligence, machine learning, cryptography, and more. IonQ is at the forefront of this technological revolution. 

We are looking for a Senior Manufacturing Engineer - Field Deployment to plan and execute the deployment of our quantum systems at customer locations.  Partnering with the Engineering & Technology organization, the Field Deployment Engineer will support the initial setup of equipment at customer locations and assembly, installation, and testing of deployed quantum computers.  The ideal candidate will have a strong background in manufacturing, deployment, and testing of complex optomechanical systems.  This candidate will also possess excellent organizational and interpersonal skills, capable of working a variety of tasks in a proactive manner.   This critical team member will have a customer-focused mindset, and will own the scope and assembly of elements of all product deployments as we progress on our mission to build the world’s best quantum computers to solve the world’s most complex problems. 

This position requires a highly motivated manufacturing engineer with experience in system integration, field installations and deployment, and checkouts of engineered products. Knowledge of free space optical assembly including high precision devices, alignment of assemblies, and manufacturing best practices are additional skills that successful candidates will have.  

Responsibilities: 

• Support assembly, integration, and test of system-level quantum computer deployments at customer data centers and/or remote IonQ data centers
• Support the deployment of critical systems and subsystems for quantum computers
• Facilitate and lead daily deployment standups, coordinate on-site deployment activities, report status, and escalate as needed
• Operate lifting tooling for large, heavy equipment within the product
• Provide technical leadership and guidance to Deployment and Manufacturing Engineering team in support of customer-facing field installations
• Provide technical expertise on field engineering, deployments and installations, and coordination between organizations
• Work closely with the local, in-plant design and production teams to ensure successful deployment in the field
• Develop tactical deployment plans for system-level customer installations
• Create and Interpret engineering drawings and work instructions to facilitate the deployment of quantum systems
• Support development and prototyping activities during pre-deployment phase of product development lifecycle
• Drive root cause analysis and corrective action on production and in-field failures.
• Troubleshoot and correct equipment failures in-field during customer deployments.
• Support NPI, manufacturing, and process development activities on new product programs
• Develop, implement, maintain, and continuously improve mechanical and optical assembly process as it relates to Quantum computer systems deployments
• Create work instructions (SOP’s) including EH&S guidelines, LOTO procedures, technician training plans, and maintenance SOPs for area of responsibility
• Partner with Supply Chain Management (SCM) and Engineering to identify areas of improvement for components, updating drawings to eliminate supplier escapes, identify opportunities for value engineering, support vendor qualifications and MRB processes.
• Meet business OKRs and key results

You’d be a good fit with: 

• Ability to travel both domestically and internationally up to 75% of the time.
• Able to be onsite at the Bothell manufacturing facility the remainder of the time. 
• 5+ years' experience in high-tech, engineering-driven, manufacturing environment of complex electro-optical systems, sub systems and components
• Experience with complex optical systems, lasers, free-space optical systems and components
• Strong customer-focused mindset and ability to interface with customer during on-site deployment as needed
• Mechanically inclined, analytic, and detail-oriented
• Team-oriented and able to proactively communicate with employees at all levels in a fast-paced development environment.
• Experience in project management fundamentals, including ability to create and maintain tactical plans and schedules
• Excellent verbal and written communication skills required.