Senior Technical Engineering Leader - Guidewire Billing Center

Lead the Future of Insurance Technology

 

Mapfre is seeking a Senior Technical Engineering Leader to provide technical leadership for our Guidewire BillingCenter platform and related billing ecosystem. This role will be instrumental in driving the architecture, design, development, and modernization of critical billing capabilities that support invoicing, payment processing, payment plans, fee management, collections, and customer billing experiences.

 

This position is ideal for an experienced technical leader who combines deep Guidewire expertise, insurance domain knowledge, and strong engineering leadership abilities. You will partner with Product Managers, Architects, Business Leaders, and Engineering teams to deliver scalable, secure, and innovative solutions that power MAPFRE's billing operations.

 

What You'll Do

 

Provide Technical Leadership

 

• Serve as the technical leader for Guidewire BillingCenter and related billing platform initiatives.
• Lead architecture and technical design discussions for new capabilities, enhancements, integrations, and modernization efforts.
• Establish engineering standards, development best practices, and architectural direction.
• Drive technical decision-making while balancing business priorities, scalability, security, maintainability, and operational excellence.
• Act as a trusted advisor to Product, Architecture, and Business stakeholders.

 

Design & Deliver Billing Solutions

 

• Design, develop, test, deploy, and support enterprise-scale solutions within Guidewire BillingCenter.
• Lead development efforts supporting:
  • Customer invoicing and statement generation
  • Payment plans and payment scheduling
  • Fee management
  • Collections and delinquency processing
  • Payment processing integrations
  • Billing customer servicing capabilities
• Architect and implement integrations between BillingCenter and internal/external platforms.
• Ensure solutions meet performance, security, reliability, and compliance requirements.

 

Drive Platform Modernization

• Lead initiatives focused on cloud adoption, automation, API enablement, and platform modernization.
• Identify opportunities to reduce technical debt and improve system architecture.
• Evaluate and leverage emerging technologies, including AI, automation, cloud-native services, and engineering productivity tools.
• Improve application scalability, observability, and operational resilience.

 

Mentor & Develop Engineering Talent

• Provide technical leadership and mentoring to software engineers and senior engineers.
• Conduct design reviews, code reviews, and architecture reviews.
• Foster a culture of engineering excellence, accountability, innovation, and continuous improvement.
• Coach teams on software engineering best practices, Agile delivery, DevOps, and quality engineering.

 

Collaborate Across the Enterprise

• Partner closely with Product Managers, Technical Product Managers, Architects, QA, Operations, Finance, Customer Service, and Business stakeholders.
• Translate business requirements into scalable technical solutions.
• Support Agile planning, backlog refinement, estimation, and release activities.
• Communicate technical strategies, risks, and recommendations to both technical and non-technical audiences.

 

Support Operational Excellence

• Ensure platform availability, reliability, performance, and supportability.
• Utilize observability and monitoring tools to proactively identify and resolve issues.
• Lead root cause analysis and remediation efforts for critical production incidents.
• Maintain architecture documentation, technical standards, and system diagrams.

 

What You'll Bring

 

Required Qualifications

 

• Bachelor's degree in Computer Science, Software Engineering, Information Technology, or equi