Department Program Coordinator

Job Description

The Department Program Coordinator provides administrative, operational, and communications support for the Business Information Technology (BIT) Department. The position serves as a primary point of contact for faculty, staff, students, visitors, and university partners and supports a broad range of departmental activities, with primary responsibility for coordinating operations associated with the BIT PhD Program.
Responsibilities include supporting graduate recruitment and admissions processes, student onboarding, program administration, communications, event coordination, travel arrangements, purchasing, reimbursements, website and digital content updates, and other departmental initiatives. The Department Program Coordinator collaborates with faculty, students, college offices, and university partners to support the department's teaching, research, and outreach mission.

Required Qualifications

• Demonstrated experience providing administrative, program, communications, customer service, or office support in a professional environment.
• Strong organizational skills with the ability to manage multiple priorities and meet deadlines.
• Excellent written, verbal, and interpersonal communication skills.
• Demonstrated ability to work collaboratively with diverse constituencies, including faculty, staff, students, and external stakeholders.
• Experience coordinating meetings, events, projects, records, or program operations.
• Proficiency with Microsoft Office and other standard business applications.
• Ability to exercise sound judgment, maintain confidentiality, and work independently.

Preferred Qualifications

• Experience working in higher education, academic administration, student services, or a related professional environment.
• Experience supporting academic or graduate education programs.
• Experience managing website content, newsletters, social media, or other digital communications.
• Experience coordinating travel, purchasing, reimbursements, or event logistics.
• Familiarity with university administrative systems such as Slate, Banner, HokieMart, Emburse, Drupal, or similar platforms.
• Knowledge of Virginia Tech policies, procedures, and administrative systems.

Pay Band

3

Overtime Status

Non-Exempt: Eligible for overtime

Appointment Type

Restricted

Salary Information

Starting at $45k; commensurate with experience

Hours per week

40

Review Date

8/26/26

Additional Information

The successful candidate will be required to have a criminal conviction check.

About Virginia Tech

Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight