Job Description

Thank you for your interest in applying to our new store opening - Lenox Hill Daily Shop, NY Store Opening Fall 2024!

Lenox Hill Daily Shop (LNX) Store
Address: 1175 3rd Ave., New York, NY 10065

Introducing a new, quick-shop store format designed to provide customers in urban neighborhoods a quick, convenient shopping experience with easier access to the fresh, high-quality offerings they expect from Whole Foods Market. The new format, called Whole Foods Market Daily Shop, will initially launch on the Upper East Side in Manhattan.
Ranging between 7,000 to 14,000 square feet, Whole Foods Market Daily Shop will provide a convenient option for grab-and-go meals and snacks, weekly essentials, and a quick, easy destination to pick up ingredients to complete a meal with all items meeting our rigorous Quality Standards. Though smaller, the stores will still offer customer favorites, including an ample selection of fresh, seasonal produce, meat and seafood, prepared foods like sandwiches and pre-packed meals, breads, alcohol, and supplements, as well as a handpicked range of local specialties and our own 365 by Whole Foods Market brand. In addition, the location that is expected to open this year will be the first Whole Foods Market store in Manhattan to offer Juice & Java, a venue for coffee, tea, fresh pressed juices, smoothies, sandwiches, soups and various desserts.


Team Members will have the exciting opportunity to be cross-trained and work throughout various departments, constantly learning about new products and areas of the store. Responsibilities:

• Provide exceptional customer service and address the needs of customers in a timely and effective manner.  

• Will be cross-trained and work in multiple areas throughout the store, including cashiering/SCO, coffee venue, facing, and stocking.  

• Supports the auditing of store tags, signs, and scale prices to confirm tag / signage / price accuracy.  

• Rotate products and remove out-of-date products.  

• Be aware of new products and their placement.  

• Support the highest retail standards are being met.  

• Follow all Daily Shop program, goals, and all Standards Operating Procedures (SOPs).  

• Participate in fiscal period and quarter end inventories.  

• Communicate all pertinent information to leadership.  

• Stay informed on all company and store level information from leadership.  

• Complete all required training on time. 

• Maintain a positive work environment.  

• Use courteous and proper phone etiquette when answering the phones and pages.  

• Follow and comply with all applicable health and sanitation procedures and adhere to safe work practices.  

• Support overall store cleanliness and maintenance. Follow established food safety, organic guidelines, and procedures.  

• Attend all meetings as assigned by Leadership, including daily huddles.

Knowledge, Skills, & Abilities: 

• Basic computer skills.  

• Proactive problem-solver with excellent follow-through, listening skills, and ability to follow instructions and procedures.  

• Clear and effective communication style, both written and verbal.  

• Ability to build and maintain positive relationships with individuals in positions throughout various levels of the business.  

• Supports the Daily Shop culture and is an example of Whole Foods Market’s Core Values.  

• Demonstrates responsibility and accountability in recognizing and accomplishing all tasks where there is a direct job responsibility.  

• Proven experience meeting all customer service expectations and standards when interacting with customers, vendors, and fellow Team Members.  

• Proper use of, which may include but not limited to, knives, personal protective equipment, forklift, pallet jacks, hand trucks, six-wheel carts, baler (must be 18 years of age or older) and all other equipment used during preparation and clean up within department and store.  

• Able to perform the physical requirements of the job with or without reasonable accommodation.  

• Desire to be a part of a new, exciting brand.

Desired Work Experiences: 

• Prior retail, restaurant or hospitality experience is preferred.

Physical Requirements/ Working Conditions: 

• Must be able to lift fifty pounds.

• In an 8-hour workday: standing/walking 6-8 hours.

• Hand use: single grasping, fine manipulation, pushing and pulling.

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