Why you should join us

Tandem is a generational opportunity to rethink how we bring new therapies to market, and our path to doing so is significantly de-risked – we have:

• Exponential organic growth: We have product-market fit and are growing rapidly through word-of-mouth. Tandem supports thousands of patients every day, is doubling doctor users every quarter, and is working with the largest biopharma companies in the world.

• An AI-first business model: Our approach is distinctly enabled by AI, but our business will get stronger (not commoditized) as foundation models improve. We are building durability through two-sided network effects that will compound over time.

• Top tier investors: With the traction to support conviction in our model, we raised significant funding from investors (including Thrive Capital, General Catalyst, Bain Capital Ventures, and Pear VC) to build an exceptional team of engineers and operators.

Our number one priority is scaling to market demand. We are looking for individuals who are high horsepower, high throughput, and hyper resourceful to help us increase capacity and grow. We move fast and need to move faster.

All full-time roles are in person in New York. You can learn more about working with us in the last section of this page.

About the role

As a Clinical Intelligence Associate at Tandem, you will help define the clinical standards that guide how we scale our platform. You’ll translate your experience into structured frameworks that inform everything from how medical records are interpreted to how treatment decisions are supported — improving the accuracy, speed, and consistency of patient access workflows across the board.

This is a high-context, cross-functional role that blends clinical expertise with systems thinking. You will work closely with our product, engineering, and AI teams to define decision logic, surface edge cases, and help us build reliable, clinically sound tools. Your work will shape the foundation of how Tandem supports providers and patients at scale — and help ensure our platform reflects the best of both medicine and technology.

This is a demanding role, with a high level of autonomy and responsibility. You will be expected to "act like an owner" and commit yourself to Tandem's success. If you are low-ego, hungry to learn, and excited about intense, impactful work that drives both company growth and accelerated career progression, we want to hear from you.

If you join, you will:

• Translate clinical expertise into scalable logic, workflows, and quality standards used across Tandem’s platform

• Curate and audit datasets to maintain high-quality, representative training and testing material

• Evaluate and refine system performance to ensure clinical accuracy and reliability, using your expertise to analyze feedback and resolve issues with AI and agent outputs

• Collaborate cross-functionally to ensure platform behavior reflects real-world clinical reasoning and standards

• Expand knowledge across medical specialties to inform the development of AI solutions tailored to diverse clinical needs

• Inform the development of new products, services, and specialty-specific modules

We’ll be most excited if you have:

• 2–8 years as a board certified Nurse Practitioner (NP), Physician Assistant (PA), or similar advanced clinical role, directly providing patient care and clinical decision-making

• Experience as part of an interdisciplinary team in outpatient or specialty settings, particularly in contexts involving medication prior authorizations and ensuring patient access to therapy

• Strong written communication, with an ability to translate clinical complexity into context and logic that can be understood by non-clinical teams

• Comfort and/or a strong interest in collaborating with product, engineering, and data science teammates on building new technologies

• High NPS with your former teammates

This is a list of ideal qualifications for this position. If you don't meet every single one of them, you should still consider applying! We’re excited to work with people from underrepresented backgrounds, and we encourage people from all backgrounds to apply.

Working with us

Tandem is based in New York, with our full team working out of a beautiful and spacious office in SoHo. 

We run as a high-trust environment with high autonomy, which requires that everyone is fully competent and operates in line with our principles:

• Commit