ARIZONA DEPARTMENT OF ADMINISTRATION

Delivering results that matter by providing best in class support services.

Enterprise Resource Planning (ERP) Division

This position is primarily remote, with on-site attendance as required. All work, including remote work, should be performed within Arizona, and remote work is based upon the department's business needs and continual meeting of expected performance measures

Main Office Location: 100 N. 15th Avenue, Phoenix, AZ

Salary: Up to $93,251.00 

Grade: 26

Open Until Business Needs Are Met (1st Review of Resumes 6/29/2026)

The Arizona Department of Administration (ADOA), Enterprise Resource Planning (ERP) Division, is seeking a Business Analyst Senior to provide advanced subject matter and technical expertise across the state’s enterprise resource planning environment, with a primary focus on supporting AZ360 Financial modules. In this role, you will conduct complex data analysis and develop Transact Structured Query Language (TSQL) reports to deliver strategic consultation to core Business Units—including Human Resources, the General Accounting Office (GAO), and the Benefit Services Division (BSD)—as well as various external customer agencies. You will collaborate closely with technical teams to drive AZ360 system analysis, establish security parameters, develop workflows, and configure modules to maximize operating efficiency across the entire AZ360 enterprise. Additionally, you will lead complex system integration projects connected to AZ360 FIN, ensuring seamless data flow through Real-Time API integrations, including the vital connection to the Arizona Payment Portal procurement platform. Finally, you will perform rigorous quality assurance testing and evaluation on AZ360 feature sets, interim containers, system modifications, enhancements, and defect fixes, all while championing customer-driven business process improvements to optimize state operations.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

• Advanced Module & Financial Support: Provide advanced technical and functional expertise for core AZ360 Financial (FIN) modules, focusing on Cost Allocation, Cost Accounting, Grant Lifecycle Management, Budget Control, and fiscal year-end close operations.
• Systems Integration & API Management: Collaborate cross-functionally on complex systems integration projects connected to AZ360 FIN, serving as a key technical contributor to ensure seamless data flow, system stabilization, and peak operational efficiency through the execution of Real-Time API integrations.
• Troubleshooting & Defect Tracking: Resolve system and interface anomalies for business units and departments in a timely manner to minimize operational disruptions; conduct thorough technical analysis to diagnose root causes and meticulously document system defects, errors, and enhancement requests within the enterprise ticketing system.
• Data Analysis & TSQL Reporting: Provide specialized reporting and analytical support by developing ad hoc TSQL reports, executing complex data extractions, and preparing data presentations; analyze datasets to identify operational patterns and performance trends that drive continuous process improvements.
• Agency Benchmarking & Performance Metrics: Collect foundational performance metrics and establish evaluation criteria to facilitate comprehensive agency benchmark studies across the enterprise.
• Requirements Gathering & Customer Consultation: Partner closely with customer agencies to diagnose operational challenges, gather comprehensive business requirements, and compile technical documentation; deliver strategic support by presenting functional options, system resolutions, and best-practice models that align with customer needs and agency standards.
• AMS Deployment & Train