Overnight Operations Manager

About Us 

Imagine: 30 unique restaurants to order from, brought to your door in under 30 minutes. That's what our customers experience. 

At Wonder, we want to make world-class food within reach, no matter where you live. That's why we've created a vertically integrated, new standard of dining that will allow you to enjoy menus from award-winning chefs and iconic restaurants across the country, all in one place. Our elevated brick + mortar locations will offer pick up and dine in options, as well as delivery to your home. 

As a food-tech startup backed by top-tier venture capitalists and led by a team of experienced entrepreneurs-including some of the most accomplished leaders in the technology, culinary, and logistics industries-we're growing. Join us in pioneering a new category of dining called "Fast-Fine", and revolutionizing the way people eat. 
 

About the Role 

As an Overnight Operations Manager, you will be the primary point of contact and leader for all overnight operations within our food production facility. This role is critical in ensuring the smooth and efficient functioning of the facility during the night, maintaining high standards of quality, safety, and productivity, and facilitating a seamless transition to the morning shift. The manager will have direct oversight of the Sanitation, Quality Control (QC), and Outbound teams, with dotted line reporting to the Facilities and Quality Assurance (QA) teams. 

Key Responsibilities 

 Operational Leadership & Oversight: 

• Ensure a safe working environment and all EHS procedures are being properly adhered to 

• Directly manage and supervise the 3rd shift teams, including Sanitation, QC, and Outbound 

• Serve as the main point of contact for all operational matters 

• Ensure all production schedules and plans are followed accurately and efficiently to meet daily targets and deadlines 

• Oversee and ensure proper completion of all sanitation tasks and adherence to hygienic standards, including Good Manufacturing Practices (GMPs) and HACCP regulations 

• Monitor and ensure all room temperatures within the building are maintained at required levels 

• Coordinate and oversee vendor activities and any building maintenance work conducted during the overnight hours 

• Completion of daily tasks, including accurate inventory management, loading, and shipping 

• Implement and manage preventative maintenance programs to minimize downtime 

• Promote a culture of continuous improvement, identifying and implementing opportunities to enhance productivity, efficiency, and safety 

Team Management & Development: 

• Lead, mentor, and supervise personnel, fostering a positive and productive work environment 

• Responsible for performance management, including training, development, appraisals, and disciplinary actions as needed 

• Ensure proper staffing levels and effective deployment of the workforce to achieve operational goals 

• Encourage teamwork and effective communication among all shift employees and across departments 

Quality & Safety Assurance: 

• Ensure all production