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Patient Service Representative I - AHWFB Surgical Specialists-Wilkes

Advocate Aurora Health
North Wilkesboro, NC - 1915 W Park Dr, United States, United Statesfull_timeVerifiedPosted 14 Jul 2026
💰 $62,000/yr($40,000/yr$62,000/yr)

About the role

Department:

02401 WFBMG Wake Forest Health Network: N Wilkesboro West Park - Surgery: General

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details/Additional Information:

Mon - Fri 8am - 5pm

Pay Range:

$20.80 - $31.20

EDUCATION/EXPERIENCE: High school diploma or GED required. Patient access (scheduling, registration and financial clearance), insurance verification, billing or certified medical assistant experience preferred. REPORTS TO: Supervisor or Manager LICENSURE, CERTIFICATION, and/or REGISTRATION: N/A ESSENTIAL FUNCTIONS: 1. Greets patients arriving for their appointments. Monitors patient flow to ensure patients are cared for in the most efficient and courteous manner. 2. Ensures all patient demographic and insurance information is complete and accurate 3. Completes the registration process on walk-in patients, verifies and / or updates patient demographic and insurance information if changes or additions have occurred 4. Verifies insurance benefits. Obtains, calculates and collects the patient?s out of pocket financial liability. Requests and collects past due and present balances or estimates due 5. Follows the Financial Clearance policy for non-urgent patient services if financial clearance has not

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Company

Advocate Aurora Health

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