OPS FAMILY SUPPORT WORKER - 64936139

Requisition No: 841293 

Agency: Department of Health

Working Title: OPS FAMILY SUPPORT WORKER - 64936139

 Pay Plan: Temp

Position Number: 64936139 

Salary:  $15.00 per hour 

Posting Closing Date: 11/22/2024 

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*This is a part-time Other Personnel Service (OPS) Family Support Worker position working with the Department of Health in Lee County.*

 

Duties and Responsibilities

 

Complies with all WIC and DOH policies, operating procedures and directives, in accordance with DHM 150-24.  Selected immunizations or titers and/or periodic screening for tuberculosis may be recommended for this position.  This employee is at risk for exposure to blood-borne pathogens.  Travel to all sites may be involved in the performance of duties.  This position may serve clients that speak only Spanish, Creole or other languages.  It may require implementation of the Department’s Limited English Proficiency Plan. The person in this position will have authorized "need to know" access to confidential WIC client records and the WIC database. 

This position with the Department of Health in Lee County’s Special Supplemental Nutrition Program for Women, Infants and Children (WIC) provides basic breastfeeding education to WIC participants in various locations throughout Lee County.

Breastfeeding Peer Counselors are paraprofessionals, who are recruited and hired from WIC’s target population, are available to WIC clients outside usual clinic hours and outside of the WIC clinic environment, and have had previous experience with breastfeeding, having successfully breastfed at least one baby. 

 

Breastfeeding Peer Counseling Duties

Counsels WIC pregnant and breastfeeding mothers on normal breastfeeding related issues in the clinic or by telephone visits at scheduled intervals determined by the local WIC agency.

 

Breastfeeding Peer Counselors work approximately 20 hours a week.  Peer counselors work in an assigned clinic and are available to WIC clients by phone, through use of a state issued cell phone, outside of normal work hours, i.e. evenings up till 9:00 pm week days and on week-ends.   Time spent by Peer Counselors, contacting and assisting clients outside of regular work hours will be considered work time. Must get approval for any work time above 20 hours a week and cannot exceed 29 hours a week.

 

Receives a caseload of WIC clients to manage and routinely makes contacts with all clients assigned by the local agency breastfeeding coordinator or local agency breastfeeding peer counseling coordinator.

 

Gives basic breastfeeding information and support to WIC mothers to help them to successfully establish breastfeeding, overcome common barriers to breastfeeding, and prevent and handle common breastfeeding problems or concerns.

 

Respects each client by keeping her information strictly confidential.

 

Assists with the facilitation of breastfeeding classes and support groups.

 

Keeps accurate records of all contacts made with WIC clients.

 

Recognizes paraprofessional limitations and makes appropriate referrals to other breastfeeding, nutrition, nursing, or medical staff.

 

Works closely with local WIC agency, and Healthy Start, as well as with local breastfeeding coalitions.

 

Attends staff meetings, in-services, and workshops as appropriate and assigned.

 

Assists the local WIC agency in promoting breastfeeding through special projects and duties as assigned.

 

Completes required paper work as designated by the local WIC agency.

 

Calls supervisor if sick or absent from work. Follows the chain of command when supervisor not available.

 

Follows departmental and local WIC agency policies and procedures pertaining to breastfeeding, client confidentiality, data security, travel reimbursement and time reporting.

 

Understands WIC eligibility criteria and programmatic requirements in order to answer basic questions about WIC and make appropriate referrals.