Director, Trade & HSD Strategy & Insights

The Director, Trade & HSD Strategy & Insights owns the reporting and action-oriented insights that serve two customer-facing functions: the Trade team (including the National Trade Account Directors) and Health System Directors (HSDs). The role sits within Commercial Services & Support and operates as a dedicated strategic and operational partner to these two functions, building the standing products they rely on to run their business.

For Trade, the Director is accountable for the channel intelligence that drives better stocking of Pfizer’s products at the wholesaler: trade and inventory reporting, wholesaler and distributor performance, ordering-pattern and supply analytics, and channel-mix views — surfacing demand shifts and inventory anomalies early enough to act on. As part of this work, the Director serves as Pfizer’s data counterpart to the corresponding experts at large wholesale and distributor customers, connected in through the Trade Account Director once the primary relationship and trust are established.

For HSDs, the Director is accountable for account-level share intelligence, contract performance reporting, IDN scorecards, opportunity ranking, and the customer-ready materials that power Quarterly Business Review (QBR) and Collaborative Action Plan (CAP) preparation — and that hold up in the meeting itself. The Director builds the standing products HSDs and Trade leaders consume on a repeatable cadence, with particular emphasis on pre-meeting customer preparation.

Trade Strategy Support (Primary)

Serve as the strategy and planning engine for the Trade team, turning intelligence into options leadership can act on:

• Synthesize channel, contract, and market intelligence into clear strategic options, recommendations, and decision frameworks for the Trade Lead and National Trade Account Directors — framing the “so what” and “now what.”

• Maintain the Trade function’s channel and distribution strategy point of view — wholesaler economics, source-program structure, distribution-model shifts, and biosimilar channel dynamics — as a single, current strategic narrative.

• Support contract and program strategy by structuring scenario analysis, evaluating trade-offs, and preparing the strategic rationale that informs National Trade Account Director negotiations.

• Translate enterprise and portfolio priorities into a coherent Trade strategy agenda, aligning it with the distinct customer strategies across Pfizer’s wholesaler and distributor partners.

HSD Customer-Readiness & CAP Management (Secondary, Expanding)

Make HSDs and ABMs faster and more prepared in front of their accounts by owning the customer-ready strategic materials and the action-planning process:

• Build customer-ready QBR decks for HSD accounts — translating account performance, contract status, and opportunity data into a clear, defensible customer narrative that HSDs present directly.

• Own and manage the Collaborative Action Plan (CAP) process for ABMs and HSDs — the standing structure, cadence, templates, and follow-through that turn account opportunities into tracked, executed actions.

• Partner with HSDs and ABMs to prepare for customer milestones — QBRs and joint business planning — ensuring materials are structured, sequenced, and ready ahead of the meeting.

• Develop account-planning frameworks and opportunity-prioritization approaches that HSDs and ABMs apply consistently across their books of business.

• Capture recurring HSD field needs and feed them back into the strategy, planning, and insights agenda so support compounds over time.

Customer-Facing Data Partnership

Serve as Pfizer’s data and analytics counterpart to the corresponding experts at large Trade customers — a specialist, technical relationship that complements, and is initiated through, the Account Director who owns the account:

• Build peer relationships with the data and analytics counterparts at major wholesalers and distributors (e.g., the data teams at national wholesale partners) — organizations often larger than Pfizer — to align on data feeds, reconciliation, reporting methodology, and shared definitions.

• Engage these counterparts only after the Trade National Account Director has established trust and explicitly opens the connection; the Account Director owns and protects the primary relationship, and this role is brought in to connect data expert to data expert.

• Work the technical layer of the partnership — resolving data discrepancies, improving the quality and timeliness of shared data, and strengthening the analytical foundation the Account Director relies on.

• Bring insight