Ecommerce Marketplace Sales Assistant

Description

About the Role:

The Ecommerce Marketplace Sales Assistant plays a vital role in the day-to-day operations and growth of Apres Nail's presence across various Amazon marketplaces. This position builds upon foundational e-commerce skills to encompass key responsibilities in order fulfillment, inventory management, and international expansion. The ideal candidate is a highly motivated, detail-oriented, and analytical individual with a passion for e-commerce and a desire to contribute to a dynamic team.

Responsibilities:

· Product Listing Optimization: Optimize product listings on Amazon, including titles, descriptions, bullet points, and keywords to improve visibility and conversion rates.

· Inventory Management: Manage and track inventory levels to ensure product availability, prevent stockouts, and optimize stock replenishment.

· Advertising & Promotions: Execute and monitor Amazon advertising campaigns (Sponsored Products, Sponsored Brands, Sponsored Display) and promotional activities to drive sales and brand awareness.

· Competitive Analysis: Research and analyze competitor activities on Amazon, identifying trends, opportunities, and areas for improvement.

· Customer Service Support: Monitor customer reviews and feedback on Amazon, address inquiries, and escalate issues to the appropriate teams as needed to maintain a high level of customer satisfaction.

· A+ Content and Brand Store Management: Create, update, and maintain A+ Content and Brand Store pages to enhance brand presence, provide detailed product information, and improve the customer shopping experience.

· Sales Order Creation: Create and process sales orders for Wholesale Amazon accounts, ensuring accuracy and timely fulfillment.

· FBA Replenishment: Create and manage replenish shipments to Fulfillment by Amazon (FBA) warehouses to optimize inventory distribution and ensure efficient delivery to customers.

· Amazon International Shipping Plans: Develop and execute shipping plans for Amazon International marketplaces, coordinating logistics and ensuring compliance with international shipping regulations.

· Ecommerce Specialist Support: Provide comprehensive support to the Ecommerce Specialist in managing multiple Amazon accounts and countries, including data analysis, reporting, and project assistance.

· Other Duties as Assigned: Assist the Ecommerce team with various projects and tasks as needed.

Requirements

Qualifications:

· Strong interest in e-commerce and digital marketing.

· Excellent written and verbal communication skills.

· Proficiency in Microsoft Excel.

· Strong analytical and problem-solving skills.

· Ability to work independently and as part of a team.

· Detail-oriented and highly organized.

· Familiarity with Amazon Seller Central or Vendor Central is a plus.