Sr Business Analyst

Company Description

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

Comcast NBCUniversal has announced its intent to create a new publicly traded company ('Versant') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.

Job Description

The Senior Business Analyst Studio Production Technology is responsible for designing, implementing, & optimizing technology solutions and processes in support of NBCUniversal’s Film & Television production groups as part of the Studio Technology Solutions organization. This includes both software and hardware systems, as well as cloud-based production workflows. The role leverages strong subject matter expertise in production technologies across the SDLC to support projects for new technology solutions. This role requires a strong understanding of Film and TV production tools, processes and workflows. The Senior Business Analyst will leverage established NBCU processes, methodologies, and associated practices while carrying out their responsibilities and services for the studio production groups.

In addition to supporting the NBCU production business units, the business analyst will partner with technical operations, cyber, content security, and engineering teams to support enterprise initiatives for our upstream production technologies, workflows, and metadata as part of a rapidly evolving, connected company-wide media supply chain.

Responsibilities:

• Serve as the primary point of contact for regular production support activities, including issue analysis, documentation & prioritization, defect management, and testing.
• Lead requirements and solution-design discussions with production and technical stakeholders.
• Create design specifications using use case format, workflows, wireframes, modeling, and related methods as needed.
• Create & execute test scripts to support change requests and defect verification, including user acceptance testing support.
• Create training documentation for new system enhancements and conduct user training sessions/demos to support knowledge transfer and user adoption of system updates
• Evaluate emerging technologies and production tools to identify opportunities for innovation, scalability, and modernization within the studio technology ecosystem.
• Support day-to-day operational activities as needed across the landscape of applications utilized by our supported business groups
• All other duties as assigned

Qualifications

• Bachelor’s degree in Computer Science or related field, or equivalent experience
• Minimum of 5 years of experience in supporting Studio / TV / Film platforms and operations
• Minimum of 5 years of experience developing software solutions to address business needs, applying software disciplines, with a strong understanding of software development
• Minimum of 5 years of experience in application production support, change management processes and have a structured approach to troubleshooting issues and bug fixes
• Expertise in production and post-production technologies, workflows, and security protocols
• Skilled in designing and documenting functional specifications for complex calculations, financial reports, and business scenarios/modeling
• Good written and oral communication skills
• Good understanding of technology project management SDLC processes and methodo