Community Health Navigator

Organizational Unit

The College of Nursing is one of 14 colleges that comprise the University of South Florida and one of four colleges within USF Health. USF is a member of the prestigious Association of American Universities and is designated as both a Research 1 and a Community-Engaged institution by the Carnegie Foundation. U.S. News & World Report
has ranked USF as one of the nation's top 50 public universities for five consecutive years, and in 2023, USF earned its highest ranking ever among all universities public or private. The College of Nursing is recognized as a nursing education and research leader, serving over 2,400 undergraduate, master's, and doctoral students
annually. For the third consecutive year, our Master of Science in Nursing program ranked No. 1 among all public Florida Institutions and is proudly positioned at No. 24 nationally.

The College of Nursing is an integral part of the USF Health community. We live by our mission to employ the core values of excellence, innovation, inclusion, and respect to educate future nurses, advance nursing science, and implement evidence-based clinical practice to improve health and wellness.
 

Position Summary

The Community Health Navigator (CHN) will collaborate with providers on the USF College of Nursing mobile clinic to assist patients with identifying and accessing credible resources related to social needs. The CHN must have a strong passion for decreasing health inequity and assisting patients and families to achieve better health outcomes.
The CHN will serve as a resource for education and support for mobile clinic patients and also network and develop relationships with area agencies that provide social support to Tampa Bay residents.

40% Provide compassionate support to patients and their families. Assist patients to access credible resources. Utilize organizational and communication skills to provide timely and accurate information to patients and families. Maintain patient and family privacy and confidentiality.

20% Assess new and continuing patient needs on social determinants of health to identify and address any gaps in care. Collaborate with healthcare providers on the mobile clinic to develop care plans for patients that address social determinants of health.

20% Monitor progress, track outcomes and document patient and agency interactions.

10% Build relationships with patients and families to promote understanding and trust. Build relationships with area agencies to promote understanding and trust.

5% Maintain up-to-date knowledge of community resources and healthcare services.

5% Performs other duties as assigned.

 

Minimum Qualifications

This position requires a high school diploma or equivalent, with three years experience in office, administrative, or customer services positions. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience.

Degree Equivalency Clause: Four years of direct experience for a bachelor’s degree.
• Senate Bill 1310- The Florida Senate (https://www.flsenate.gov/Session/Bill/2023/1310) is conditional upon meeting all employment eligibility requirements in the U.S.
• SB 1310: Substitution of Work Experience for Postsecondary Education Requirements
• A public employer may include a postsecondary degree as a baseline requirement only as an alternative to the number of years of direct experience required, not to exceed:
• (a) Two years of direct experience for an associate degree;
• (b) Four years of direct experience for a bachelor’s degree;
• (c) Six years of direct experience for a master’s degree;
• (d) Seven years of direct experience for a professional degree; or
• (e) Nine years of direct experience for a doctoral degree
• Related work experience may not substitute for any required licensure, certification, or registration required for the position of employment as established by the public employer and indicated in the advertised description of the position of employment.
• Minimum Qualifications that require a high school diploma are exempt from SB 1310.

Preferred Qualifications

Associate degree or higher. At least one year of experience in healthcare setting (for e.g., navigation, health education, or care coordination, etc.). Basic administrative and clerical skills. Basic Medical terminology use and understanding. Excellent verbal communication skills. Proficiency in word processing program/s (MS Word, Etc.)

Working at USF

With approximately 16,000 employees, the University of South Florida is one of the largest employers in the Tampa Bay area. We are dedicated to cultivating a talented, engaged and driven workforce that strives to b