Senior Account Executive

HGC Industries is a worldwide leader in designing and manufacturing gaskets, sealing surfaces, and stamping. For over 50 years, our customers have trusted us to fulfill their advanced sealing & stamping requirements. We provide technical sealing and stamping solutions to customers around the globe through our excellence in engineering, technology, manufacturing, and customer service. Our mission is to create gaskets and components that satisfy the most complex manufacturing challenges and provide high-quality products and services to the world at a reasonable cost.

At HGC, our employees are the foundation of our success. We encourage our employees to use their strengths, expertise, and determination to deliver on our commitments and achieve individual growth. When you join HGC Industries, you become part of a diverse and collaborative team that drives beyond the ordinary and provides cutting-edge solutions.   

JOB OVERVIEW:

The Sales Senior Account Executive serves as the primary commercial contact for all assigned HGC customers. This role works in collaboration with Product Engineering and Operations to ensure that customer requirements are clearly communicated, projects are effectively supported, and services are delivered to meet expectations. The Senior Account Executive is responsible for managing customer accounts, coordinating project details, and providing consistent communication throughout the project lifecycle. The Senior Account Executive contributes to HGC’s mission by strengthening customer relationships, driving business growth, and ensuring that projects are executed with integrity, quality, and collaboration.

ESSENTIAL FUNCTIONS:

• Assume full responsibility for assigned strategic accounts, establishing and maintaining effective relationships with customer purchasing, engineering, quality, and manufacturing personnel to support existing business and identify growth opportunities.

• Represent HGC Industries in customer-facing engagements, including required travel to support ongoing business, address issues, and develop new opportunities.

• Oversee the preparation, accuracy, and timeliness of customer quotations, sample submissions, and initial production shipments to ensure compliance with customer expectations.

• Serve as the primary commercial liaison between the customer and internal teams, facilitating the resolution of commercial, technical, engineering, and quality matters.

• Plan, coordinate, and execute visits to customer facilities and technical sites to ensure customer requirements and objectives are consistently achieved.

• Monitor and analyze business trends, market conditions, and competitive developments, and communicate relevant insights to internal stakeholders to guide business strategy.

• Actively support corporate objectives in the areas of quality, cost management, profitability, return on sales, productivity, customer service, and budget adherence.

• Maintain comprehensive knowledge of internal processes, products, and systems, as well as customer systems, and apply this knowledge to enhance business performance.

• Develop and implement sales forecasts, account strategies, and long-term growth plans while compiling and analyzing competitor and market intelligence.

• Prepare and deliver professional presentations to customers and internal leadership to communicate strategies, project updates, and business opportunities.

• Manage and prioritize multiple concurrent projects, ensuring effective resource allocation and timely completion of objectives.

• Communicate evolving customer and market requirements to executive management to support product development and material innovation.

• Mentor and provide guidance to Account Managers and other team members, fostering knowledge sharing and professional development.