Business Manager - Parking, Revenue & Strategy

As infrastructure critical to the region’s growth and prosperity, BNA is a vital asset for Middle Tennessee and serves as a gateway to Music City and beyond. According to a recent State of Tennessee study, in 2019 alone, BNA generated more than $9.9 billion in total economic impact. BNA supported more than 76,000 jobs in the region and produced more than $443 million in state, local and federal taxes. BNA receives no local tax dollars. For more information, visit flynashville.com. Follow us on Facebook: @NashvilleInternationalAirport, Twitter: @Fly_Nashville and Instagram: @FlyNashville. Learn about New Horizon, our second renovation and construction program for the airport, at BNANewHorizon.com.

  Hiring Process:

• Apply online
• Interview(s)
• Offer
• Ten (10) year background check, including criminal history check, motor vehicle check, pre-employment drug screen and breath alcohol test
• Onboarding

 Benefits:  

• Deferred compensation plans
• Educational Assistance
• Health, Dental, Vision, Life, Disability Insurance
• Health Screenings
• Paid Holidays
• Annual/Bereavement/Military Leave

Accepting Applications until 9/17/2025.

Minimum Starting Salary: $84,911

Job Summary: The Business Manager- Parking Revenue & Strategy is responsible for the supervision and management of strategies and initiatives that achieve department goals of innovation, revenue generation, and customer experience related to MNAA Parking operations. Manages agreement compliance, revenue tracking, strategy, and rate implementation for all parking products. Other responsibilities include supervising administrative and technical support staff that enhances parking operations.               

Essential Responsibilities:

• Interfaces with MNAA staff, legal counsel, tenants, members of the public, and government agencies regarding airport matters.
• Participates in the negotiation of leases and agreements with tenants; drafts, processes, and reviews documents for legal approval.
• Management of all parking revenue generating agreements, working directly with other functional areas to achieve overall compliance.
• Manages the contractual compliance of the parking management agreement. Supervises the analysis of parking revenues and activity, reviewing reports identifying trends and changes in the market.
• Manages personnel, including participation on interview panels, training and on-boarding of new employees, setting goals, assisting with goal achievement, evaluating performance and providing feedback, approving leave and payroll submissions, and making job assignments.
• Prepares, reviews, and enforces policies, regulations, and departmental practices as required.
• Manages the development of requests for proposals (RFPs), request for qualifications (RFQs) and other solicitation documents.
• Prepares performance reviews for supervised employees, if necessary.
• Works closely with other internal departments to manage solutions for all aspects of the parking functions and operations while continuing to maintain the highest level of customer service to travelers.
• Makes rate recommendations to senior staff based on parking trends and occupancy.
• Oversees rate implementation across all parking products.
• Monitors lease/agreement compliance.
• Develops and tracks key performance indicators.
• Manages revenue control policies and procedures for parking operations.
• Develops positive communications between the airport and the business community.
• Manages contract compliance activities, ensuring MNAA's interests are protected in all business activities regarding agreements under its purview.
• Provides information for internal and external audits and develops and implements policy and procedural changes in response to audit findings.
• Supports the selection and use of consultants.
• Able to operate with sound judgement and initiative.
• Ensures efficient and effective operations by managing the processes, programs or services to achieve target revenues and profitability.
• Prepares and participates with RFP's, bid specifications, evaluations, and negotiates contracts. Responsible for all contract management activities.
• Maintains regular on-time attendance.
• Follows all safety regulations.