Director of Clinical Services - LSAA Midtown (Opening Fall 2025)

COMING SOON: Centria will be opening a state-of-the-art academy!

Life Skills Autism Academy - Midtown (Phoenix)

We're looking for the right person to make Director of Clinical Services for this new center.

Life Skills Autism Academy (or LSAA) is a division of Centria that specializes in Early Intervention. LSAA is a center-based therapy program focusing on children with autism, ages 6 and younger. Our mission is to help children living with autism write their own success stories. During the first 6 years, we have the greatest chance at making a lifelong impact and, at LSAA, our servant leaders are dedicated to providing dignified, safe, and compassionate care, through individualized programing and tailored activities in a sensory-considerate environment. 

Visit Life Skills Autism Academy on our Website

The Basics: 

Title: Director of Clinical Services Location: 3310 N 19th Ave, Phoenix, AZ 85015 Center Hours: Monday-Friday, 8:00am - 4:30pm  A DCS has flexibility and agency over their on-site schedule. As a centers Director, you'll be able to build and adjust your schedule based on the centers needs. Compensation: $100,000 - $110,000 (negotiable based on experience, credentials, and skills)  [+] Quarterly Bonus Opportunity: up to an additional $13,000 (or $52k per year)    

Position Summary

As a leader in Centria Autism’s Applied Behavior Analysis (ABA) organization, the Director of Clinical Services will play a pivotal role in providing clinical case support and supervision to their local team of Supervising Clinicians. Their primary responsibilities will include leading a team of supervising clinicians in ensuring quality care is provided across process, performance, and outcome metrics for all clients through overseeing client data and performance metrics, data-based decision-making, delivering in-session coaching, resolving challenging situations, arranging additional supports, and removing barriers to enhance the performance and satisfaction of Supervising Clinicians. Additionally, they will implement performance improvement initiatives, contribute to on-site training and long form development of Supervising Clinicians and Behavior Technicians, and assist with the hiring and onboarding of new staff.

The Director of Clinical Services’ collaboration with the Operations Director (on-site), Area Director of Clinical Services, Clinician Development & Practicum Leadership, and potential management of a very small caseload will contribute to the overall success of Centria’s clinical services.

Success Measures

Success measures include *adherence to Centria policies, *efficient execution of tasks, *a timely, positive service experience for clients & staff, and *ensuring all clients meet progress goals, as well as *partnering with the Operations Director to ensure clinician caseloads are maintained at the defined standard. Success also includes meeting or exceeding personal qualitative and quantitative key performance indicator (KPI) metrics.

Duties and Responsibilities

1. Client Progress
   • Use internal tools to review client data, documentation, treatment plans, and related performance metrics for all clients to ensure alignment with internal performance standards, best practices, and evidence-based approaches.
   • Offer comprehensive clinical case support and supervision to Supervising Clinicians by conducting case reviews, assisting with data-based decision making, and providing clinical recommendations and solutions.
   • Engage in problem solving for challenging cases by making data-based decisions, delivering in-session coaching, arranging additional supports, and reducing barriers to enhance performance.
2.  Driving Clinical Quality through Performance Management and Development
   • Use internal tools to review supervision practices and other performance metrics for their team of Supervising Clinicians to ensure alignment with internal performance standards, best practices, and evidence-based approaches.
   • Evaluate and manage clinical performance of Supervising Clinicians by setting clear expectations, providing coaching and feedback, and assisting in arranging the environment to influence successful performance.
   • Execute performance improvement initiatives provided by the Clinical Excellence Department (CED) to enhance the overall clinical services and outcomes of our organization, adhering to predetermined timelines.
   • Organize and lead group training for Supervising Clinicians, focusing on topics such as clinical skills development, effective supervision techniques, and adherence to organization