We anticipate the application window for this opening will close on - 12 Sep 2025

 

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

We are seeking a committed professional to join our team, required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role, which also involves travel outside the territory, presenting opportunities for broader engagement.

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. Bring your talents to a leader in medical technology and healthcare solutions. Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with the training, mentorship, and guidance you need to own your future success. Join us for a career that changes lives. We are seeking passionate and dynamic individuals to join a new CRM Field Team who will push the boundaries of the Insertable cardiac monitor (ICM) market with us, the market leaders.   Be a part of a company that thinks differently to solve problems and deliver meaningful product and business
innovations.

Support district(s) with Insertable cardiac monitor (ICM) technical, operational, educational and sales needs to achieve the district (s) CDS goals. Primary responsibility is to provide daily case coverage for all CDS implants and ensure the availability and readiness of all necessary equipment and devices to support implants.

Responsibilities:

Medtronic CRM seeks team-oriented employees committed to reliability, quality, accountability, and proactive engagement.

Technical Support

• Supports implants of all CDS products post sign-off by providing all necessary equipment and products required for the implant, demonstrates expertise in all aspects of implant (such as proper device selection, appropriate programming, correct implantation and testing of all device systems).

• Performs checks and interrogations of all CDS products post sign-off, while working on driving account independence

• Provide troubleshooting support as requested

• Successfully completes CDS Field Technical and Carelink Training – including online and field-based training

Operational Support

• At ICM Implants, ensures patient registration and required hospital documentation are completed.

• Helps manage Insertable cardiac monitor (ICM) consignment inventory and trunk inventory once obtained

• Provides additional inventory support to meet customer needs

• Maintains software on programmers/device managers throughout the district as directed

• Assist with any CDS FCA as requested by leadership

• Assists with obtaining customer POs throughout the quarter

Educational Support

• Educates and trains physicians, hospital personnel, office staff and patients on products or solutions for which training has been completed

• Provide implant and Carelink training to accounts to drive account independence

• Assists with educating and training new CDS Therapy Support Specialists, CRM CSs and FIAs post sign-off

Sales & Service Support

• Partners with DSM, Sales Reps and DM to learn market dynamics and local customer motivations and needs; has a basic understanding of how Medtronic CRM products and solutions offer value to the customer

• Has a basic understanding of the competitive landscape

• Independently identifies customer needs and opportunities and provides feedback to Sales Rep(s) to support sales objectives

• Stays up to date on new Insertable cardiac monitor (ICM) products, solutions and patient management offerings

• Maintains open and effective communication with all district personnel, customers and other Medtronic employees.

• Follows all work/quality procedures to ensure quality system compliance and high-quality work.

Administrative Responsibilities:

• Maintain compliance, administrative, training and expense requirements within the Medtronic guidelines

• Maintain hospital eligibility/access with various vendor credentialing services.

Performs other related duties as assigned

Must Have – Basic Qualifications:

IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASIC QUALIFICATIONS MUST BE EVIDENT ON YOUR RESUME

4+ years of experience including medical sales and/or cardiac device technical experience in a healthcare environment selling or suppor