Food and Beverage Supervisor

Title: Food and Beverage Supervisor

State Role Title: Food Service Technician I

Hiring Range: $20.00 per hour

Pay Band:

Agency: Virginia Museum of Fine Arts

Location: MAIN MUSEUM

Agency Website: vmfa.museum

Recruitment Type: General Public - G

Job Duties

At the Virginia Museum of Fine Arts (VMFA), we facilitate beautiful memories.

The Events Team is relentlessly passionate about their work. Every event detail is a touchpoint, a foundational pinning, evoking the right ambiance, feeling, and desired energy. Our dedicated service professionals bear witness and make possible some of the best days ever for our guests.

“…people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” – Maya Angelou

We welcome applications to skilled service professionals who are team-centric and positively energetic to join the museum as Food & Beverage Supervisor.

This is a non-exempt position without benefits, eligible to work up to approximately 28 hours per week on average and up to 1,450 hours annually (May 1 – April 30).

Why Join the Events Team?

Inclusive Workplace

We are proud of our diverse workforce and vibrant art-filled surroundings. We value your strengths and experiences. Come be yourself!

Flexible Scheduling

The team works to provide reasonable and advanced-scheduling notice to staff within the agreed upon availability. We are open 365 days a year, therefore there are a number of event opportunities to work.

Team-centric

Work with people whose talents shine not only at work but also beyond work hours. Many of our staff are creatives who find an ease in serving others, have an eye for the details, and enjoy the flexibility this position offers.

Mission-Driven

Revenue from events and other Enterprise operations directly supports museum operations. VMFA is the only art museum in the United States open 365 days a year with free general admission. Our purpose is to collect, preserve, exhibit, and interpret art and to encourage the study of the arts.

Professional Environment

Professionalism is a key tenet in our workplace. We treat each other no less than how we treat our guests. Come create career-supportive relationships with some of the best service professionals in the industry. Learn and grow with us.

Perks

All VMFA staff enjoy free admission to special exhibitions, previews of special exhibitions, employee pricing for select museum programs and classes, and discounts at Amuse, Best Café and the VMFA Shop. Event Staff uniforms are provided.

About the Work

The work is straightforward, make guests feel special.

Here is how Food & Beverage Supervisor accomplish this as a team:

Set-up area(s) to specifications, bringing life to event’s vision; linens, lighting, décor, accessories, etcetera.

Anticipate and accommodate guest needs, respond to requests in a professional and polite manner.

Serve fantastic fare to guests, replenishing food stations, drinks, and ensure that guests’ needs are met.

Support other event-related activities.

Breakdown of event area, returning to pre-event status.

Minimum Qualifications

Minimum Qualifications:

Supervise all front-of-house operations for various events throughout the museum; assist managers with administrative tasks, if needed

Ability to solve problems independently and communicate effectively.

Ability to work and be cross trained in different areas of the food service department, if needed

Ensure established food service protocols and procedures are upheld, including health and safety guidelines.

Knowledge of ABC guidelines and full-service bar standards

Knowledge of the various aspects of provide excellent meal service to guests, knowledgeable of food items and service standards.

Ability to read, comprehend and follow basic floor plans, menus, and instructions; assist in preparing event space for service.

Ability to remain calm, professional, and gracious in a fast paced, high-pressure environment; resolve guest issues should they arise.

Ability to maintain a professional demeanor and appearance during events with guests and employees, excellent interpersonal skills.

Ability to be prompt and punctual to scheduled shifts.

Ability to work a flexible schedule to include days,