Chief Administrative Office

Join Home of the Innocents and champion our core values: Compassion, Wellness, Empowerment, Excellence. As CAO and member of the Executive Leadership Team, you’ll provide strategic and operational leadership for infrastructure, IT, capital projects, risk management, and legal/contract oversight to ensure safe, efficient, and sustainable mission delivery.

Who we’re looking for
• Strategic, operational leader with proven experience in IT oversight, facilities/capital project management, and organizational risk.
• Strong collaborator who partners effectively with Executive Team and program leaders.
• Track record of building reliable systems, driving cross functional initiatives, and mentoring leaders.
• Comfort with legal/contract review, vendor/owner rep relationships, and emergency preparedness.

What you’ll do (high-level)
• Translate strategy into infrastructure, technology, and capital initiatives; co-lead long term planning.
• Lead IT strategy and serve as executive sponsor for the Technology Committee.
• Oversee facilities, maintenance, construction projects, preventive maintenance, and regulatory compliance, act as Owner’s Representative.
• Build and mentor a high performing administrative team, partner across Finance, HR, Programs, and Executive peers.
• Own risk management, insurance, claims, incident response, business continuity, and serve as Safety Officer and sponsor of the Risk Management Committee.
• Provide executive legal/contract oversight and coordinate legal strategy with CHRO and general counsel.
• Co sponsor business development efforts alongside the Chief Strategy Officer.

Essential Job Functions:
• Strategic & Organizational Leadership
a. Serve as a core member of the Executive Team, advising on organizational priorities and long-term planning.
b. Translate strategic goals into actionable infrastructure and technology initiatives.
c. Lead cross-functional coordination with program, finance, and HR leaders to ensure administrative systems support growth and mission success.
d. Build and mentor a high-performing administrative leadership team focused on service, reliability, and continuous improvement.
• Technology & Information Systems
e. Provide executive oversight for all aspects of information technology including the development and execution of a long-term technology plan.
f. Partner with internal and external technology leaders to ensure reliable, secure, and user-friendly systems.
g. Lead long-range IT planning and investment strategy, ensuring alignment with organizational growth.
h. Serves as Executive sponsor for the Technology committee.
• Facilities & Construction Management
i. Oversee all facilities management, maintenance, and capital improvement efforts across multiple sites.
j. Serve as Owner’s Representative for new construction and renovation projects, ensuring scope, cost, and schedule integrity.
k. Ensure preventive maintenance programs and safety systems that ensure regulatory compliance and operational continuity.
l. Partner with CFO, COO, and President & CEO on capital budgeting and financing strategies.
m. Serves with Chief Strategy Officer as Executive co-sponsor for the Business Development committee.
• Risk Management
n. Develop, implement, and monitor the organization’s risk management framework.
o. Oversee insurance coverage, claims management, and incident response processes.
p. Serve as Safety Officer ensuring overall security and safety programs for the organization, and lead business continuity and emergency preparedness planning.
q. Executive sponsor for the Risk Management Committee to mitigate risk exposure.
• Legal & Contractual Responsibilities
r. Serve as the organization’s executive lead for legal affairs, ensuring that all contracts, real estate, facilities, and administrative agreements align with legal, regulatory, and organizational standards.
s. Provide agency-wide legal oversight, including contracts, insurance, regulatory interpretation, and general counsel coordination for the organization.
t. Partner closely with the Chief Human Resources Officer (CHRO), who leads workforce legal oversight, including employment law, labor relations, and investigations. Ensure coordinated legal strategy and consistent organizational interpretation across workforce and agency domains.
u. Negotiate, review, and approve contracts for services, leases, vendors, construction, and technology in collaboration with legal counsel and the CFO.
v. Ensure proper execution, documentation, and storage of all contractual instruments.