Advocate - Senior Services (Full-Time)

CLASSIFICATION TITLE:

Advocate - Senior Services (Full-Time)

SALARY:

$39,738.64 - $51,398.61

DEPARTMENT:

Office Of Senior Services

Opening Date:

08/04/2025

Closing Date:

08/11/2025 12:00 a.m.

FLSA: Non-exempt - overtime pursuant to collective bargaining agreement and/or human resources policy

EMPLOYMENT RELATIONSHIP: Just cause subject to probationary period

This is a full-time position working onsite at the Office of Senior Services.

GENERAL SUMMARY

Under direction, assesses and completes intakes for all programs of the Office of Senior Services. Conducts in-home visits to complete assessments, conducts eligibility reviews, makes appropriate referrals and assists clients in completing applications to access public benefits.

ESSENTIAL DUTIES & RESPONSIBILITIES

Identifies and assesses the needs of individuals and families for agency programs and services, community-based services and/or in home services.

Performs intakes and assessments of all clients, including home bound individuals, to assess eligibility for services.

Schedules and conducts assessments with clients within established protocols.

Identifies those individuals with health and nutritional risk and makes recommendations for appropriate interventions.

Assists clients in obtaining necessary services which includes emergency, or on-going needs for food, shelter, or other basic requirements.

Researches and maintains a comprehensive list of available community services and makes referrals as appropriate.

Maintains accurate up-to-date records of all services provided and uses applicable computer software as required.

Provides services for identified clients in a specified geographic region.

Prepares and provides community education presentations on services available to clients.

Attends professional development training and administrative team meetings.

Operates automobile while performing essential duties.

Performs related work as assigned.

QUALIFICATIONS

Required Education and Experience

• Associate’s degree or sixty (60) completed college credit hours from an accredited college or university in Gerontology, Psychology, Social Work, Human Services, or a related field

• 1 year of experience in the Human Services Field

Required Licenses or Certifications

• A valid Michigan driver’s license and operable insured automobile for authorized travel

Preferred Education and Experience

• Bachelor’s degree from an accredited college or university in Gerontology, Psychology, Social Work, Human Services or a related field

• 1 year of home visit experience

COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES

Knowledge of:

• Current case management techniques and practices

• Knowledge of utilizing community resources and networks

• Office of Senior Services programs, services, policies and procedures

Skill in:

• Interpersonal skills necessary to develop and maintain effective and appropriate working relationships with staff, clients, families, outside professionals, agencies, and the public

• Working with diverse populations

• Proficient use of portable computer equipment

• Effective written, verbal communication and public speaking skills

• Performing a variety of duties, often changing from one task to another of a different nature

• Assigning, prioritizing, monitoring, and reviewing work assignments

Ability to:

• Communicate with older adults in a compassionate and professional manner

• Work in an environment which embraces the county's Dignity Campaign

• Effectively speak, write and understand the English language

• Speak and understand a language other than English is preferred

• Understand and carry out oral and written directions

• Work Independently

• Accurately organize and maintain paper documents and electronic files

• Maintain the confidentiality of information and professional boundaries

• Work independently

• Conduct oneself with tact and courtesy

WORK ENVIRONMENT/CONDITIONS:

The work environment and exposures described here are representative of those an employee encounters while performing the essential functions of this job.<