Jobs and Careers
TE
Sr. Telephony Specialist
TennecoRomaniafull_timeVerifiedPosted 27 Nov 2023
About the role
<p align="center">Leave Your Mark With Us as</p>
<p align="center">Sr Telephony Specialist </p>
<p align="center"> </p>
<p align="center">We are soon starting an innovative and industry changing IT Project. Our Tenneco Bucharest Global Business Center will accommodate a new Information Technology Hub and we can’t await to have you on board to shift the way we do business!</p>
<p align="center"> </p>
<p>Key responsibilities:</p>
<ul>
<li>Implements, maintains, and integrates the corporate Telephony and Support Project Execution, partners with Enterprise, Security and Regional Services IT teams and external service providers, utilizing tools and following IT Standards and Procedures. </li>
<li>Leads operations and service delivery teams. </li>
<li>Develops metrics and performed analysis of problems to find root cause of delays / issues to continuously improve related processes and procedures. </li>
<li>Performs effective Vendor Service Management </li>
<li>Develops, executes, and maintains Governance Meeting</li>
</ul>
<p> </p>
<p>What will make you successful:</p>
<ul>
<li>4-year University Degree in Computer Science, Engineering, or Mathematics. </li>
<li>10 years of relevant experience working in supporting Telephony environment and leadership experience</li>
<li>Certificate Preferred: ITIL, CCNA, CCDA, CCNP, CCDP, CCIE </li>
<li>Experience working on project to migrate from legacy TDM technology to SIP services. </li>
<li>Knowledge of Avaya, Alcatel PBXs and migration to IPT solution. </li>
<li>Experience working with cross functional teams and IT leadership to implement solutions. </li>
<li>Experience in related Collaboration, Unified Communication design and implementation with Cisco and Microsoft Teams telephony solution, SBC, and SIP integration</li>
<li>Experience supporting Cisco (UCCX) and other Contact Center solutions. </li>
<li>Experience implementing and supporting Microsoft TEAMs telephony solution, SBC, and SIP integration</li>
</ul>
<p> </p>
<p>Reasons to join our team:</p>
<ul>
<li>Have the opportunity to gain meaningful business overview while collaborating with various functions from all around the globe.</li>
<li>Range set of benefits to foster your personal and professional wellbeing and career growth.</li>
</ul>
<p>#LI-AG</p>
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