Senior Analyst, Consumer & Product Insights

Senior Analyst, Consumer and Product Insights

Factor_ a brand of HelloFresh is seeking a Senior Analyst, Consumer and Product Insights.  As a Sr. Analyst on the Consumer & Product Insights team, you will work in an agile team to support the analytical, data insights, reporting, and automation needs of our meal kit brands with exposure to executive leadership and many cross-functional teams (primarily the Product Management, Product Operations, Culinary, and Quality teams).  Core responsibilities include responsive data analytics to support strategic decision-making (through SQL queries/ Python scripts, spreadsheets, and visualizations), the development and automation of analytical tools, professional-grade Tableau dashboarding, and reporting on key business initiatives and metrics.  You will solve challenging problems using Customer, Product, Operational, and Financial data to derive actionable insights and communicate them to business leaders in a clear and concise manner.  You are comfortable supporting the needs of multiple stakeholders and balancing multiple projects simultaneously.  This role will afford you broad exposure to a high-growth, industry-leading meal kit subscription business and the opportunity to directly influence the company’s strategy, decision-making, and performance.

You will ...

• Support business strategy with data and insights in order to drive action and quantifiable business outcomes
• Develop an in-depth understanding of the data infrastructure at HelloFresh in order to facilitate data extraction and support our meal kit’s analytic, insights, and reporting needs
• Build analytic tools and visualizations to provide actionable insights into our meal kit’s physical and digital product and customers
• Write, maintain, validate, and optimize SQL queries and Python scripts against various databases to extract necessary data for recurring reporting and ad hoc analyses
• Create custom Tableau dashboards to support recurring reporting needs
• Fulfill analytic and insights requests from multiple stakeholders in a timely and responsive manner, ensuring the validation and integrity of the underlying data and tailoring of deliverables and communication to the requesters' needs
• Democratize data access and automate manual processes in order to increase the speed and quality of decision-making across the organization

You are...

• Data-driven - You can organize, explore, and synthesize unstructured data into actionable insights through data visualization and storytelling in order to inform decision-making
• Detail-oriented - You possess strong organizational skills and demonstrate a methodical approach to your work
• A critical thinker - You use logic to identify opportunities, evaluate alternatives, and present critical information to solve complex problems
• Accountable - You have a demonstrated ability to meet deadlines and complete deliverables on time
• Collaborative - You are prepared to work collaboratively across teams and functions
• An excellent communicator - You can explain complex (often technical) information to a variety of audiences
• Scrappy - You are comfortable with ambiguity and can break unstructured problems into components in order to tackle individual action items
• Agile - You thrive in fast-paced, dynamic environments and are comfortable working autonomously

Who we are looking for...

• A degree in Data Science, Computer Science, Information Systems, Statistics, Economics, Finance, Mathematics, or other relevant areas (consideration given for accredited Data Science, Analytics, or similar “Bootcamp” credentials in combination with relevant work experience)
• 4+ years of relevant work experience in an analytics function
• Advanced working SQL proficiency and experience, knowledge of relational database structures, and query authoring competencies, including use of CTEs and subqueries, and building tables and views
• Advanced data visualization proficiency is required (Tableau experience strongly preferred)
• Basic experience using Python for data transformation, analysis, and/or automation required
• Experience with Databricks strongly preferred
• Experience using Snowflake for data transformation, analysis, and/or automation a plus
• Experience using descriptive and inferential statistics a plus
• Experience with GitHub a plus
• Experience with S3 a plus
• Experience creating Materialized Views from a Google Sheet or SQL query a plus
• Experience with Atlan & Confluence a plus
• Fluent in Micros