Director, Product Monetization & Commercialization

Ready to be a Titan?

ServiceTitan is seeking a Director, Product Monetization & Commercialization to align product innovation, monetization design, and go-to-market execution.

This individual contributor role partners closely with the Vice President of Pricing and Packaging, Product leadership, and General Managers to apply a framework to evaluate new product innovations, help shape business cases, and define monetization models that maximize customer value and revenue growth. The Director will assess willingness to pay, model monetization potential, and guide pricing, packaging, and commercialization strategies that drive adoption and profitability.

What you'll do:

Product Monetization Strategy

• Partner with the Vice President of Pricing and Packaging, Product leadership, and GMs to assess monetization potential for new product innovations and investments.

• Drive customer willingness-to-pay, market, and competitive research to inform pricing and value strategy.

• Build monetization inputs and scenarios into product business cases, pitches and investment reviews.

• Translate insights into monetization proposals—pricing models, value metrics, and packaging strategies.

• Collaborate with Product, Finance, and GMs to prioritize initiatives based on monetization opportunity and strategic fit.

Commercialization & Launch Execution

• Drive monetization strategies into actionable commercialization and go-to-market plans.

• Partner with GTM, RevOps, and Product Marketing to ensure operational readiness, enablement, and consistent offer delivery.

• Support creation of launch playbooks, readiness assessments, and post-launch analysis to optimize monetization outcomes.

Strategic Partnership

• Collaborate with the Vice President of Pricing and Packaging, Product leaders, and GMs to evaluate innovation business cases and pricing tradeoffs.

• Provide monetization insights and financial modeling to strengthen product pitches and investment decisions.

• Support executive and cross-functional reviews with data-driven recommendations and clear storytelling.

Operational Excellence & Analytics

• Ensure approved product monetization strategy recommendations have execution readiness for a successful launch.

• Analyze pricing performance and run monetization experiments to improve realization, adoption, and retention.

• Deliver actionable insights and recommendations to drive continuous optimization.

What you'll bring:

• Experience in product monetization, pricing strategy, or commercialization within B2B SaaS or Fintech

• Proven success partnering with Product and Finance teams to develop monetization strategies and business cases.

• Strong analytical and financial modeling skills with experience in BI tools (e.g., Looker, Tableau, Power BI).

• Knowledge of Salesforce CPQ, billing, or pricing systems.

• Excellent communication, influence, and executive storytelling skills.

• Comfortable operating in fast-paced, dynamic environments.

Preferred Qualifications:

• Experience in Fintech or payments.

• Knowledge of pricing research methods (conjoint, elasticity, or econometrics).

• MBA or advanced quantitative degree.

Success Metrics

• Quality and impact of monetization inputs in product business cases and pitches.

• Strength of monetization strategies across products and innovations.