Senior Analyst, Retail Pricing Strategy

Sr. Analyst, Retail Pricing Strategy – NYC, New York (Hybrid)

Are you looking for an opportunity to have a significant impact on key strategies that will drive corporate growth across the globe? Do you have impeccable analytical skills, an eye for detail, and strong business acumen? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then it’s time to join Western Union as a Sr. Analyst, Retail Pricing Strategy.

Western Union powers your pursuit. 

The Senior Analyst, Retail Pricing Strategy, plays a critical role in shaping Western Union's pricing performance across our vast North America retail network - including Strategic Retail partners, Regional agents, and Independent agent locations. Serving as both a data powerhouse and a strategic thought partner, this role combines deep analytical capability with business acumen to turn data into actionable insights, testable strategies, and scalable pricing frameworks.

This position is ideal for a highly analytical, intellectually curious professional who thrives in a fast-paced, global, matrixed environment and wants to directly influence pricing decisions that impact millions of customers and a multi-billion-dollar retail portfolio.

Role Responsibilities

Data Analytics & Tool Development

• Build, automate, and maintain scalable pricing models, dashboards, and analytical tools to support corridor-level fee and FX pricing decisions.
• Clean, organize, and analyze complex datasets—including transaction-level data, partner performance metrics, competitive pricing intelligence, and elasticity trends.
• Diagnose underlying performance drivers across markets, corridors, and agent types, and translate findings into actionable insights.
• Ensure data integrity across multiple systems and sources, proactively identifying and resolving discrepancies.

Pricing Insights & Business Partnering

• Serve as a strategic thought partner to the Pricing Strategy Leader and cross-functional leaders across Sales, Product, Finance, Marketing, and Operations.
• Translate complex analyses into clear, concise, and business-friendly insights.
• Recommend pricing adjustments, market tests, and optimization opportunities grounded in data and aligned to strategic objectives.
• Support weekly, monthly, and quarterly business reviews with analytical narratives and data-backed recommendations.

Experimentation & Test-and-Learn

• Convert analytical hypotheses into structured experiments, using A/B testing, segmentation strategies, and elasticity frameworks.
• Track test performance, evaluate outcomes, and inform broader rollout decisions.
• Identify opportunities to improve customer value, simplify pricing, or enhance partner performance through iterative testing.

Strategic Projects & Framework Development

• Support the design and execution of enterprise and regional pricing initiatives—including new pricing models, partner-specific value propositions, and strategic resets.
• Develop and maintain pricing playbooks, frameworks, and standardized methodologies used across global pricing teams.
• Coordinate cross-functional project workstreams, manage KPIs, and ensure high-quality, on-time deliverables.
• Contribute to long-range planning efforts and commercial strategy initiatives.

Executive-Level Storytelling

• Build polished, data-driven PowerPoint presentations that distill complex findings into compelling executive narratives.
• Present insights and recommendations to senior leadership, including VP- and SVP-level stakeholders.
• Influence decision-making by clearly articulating the “so what” and the business impact of pricing actions.

Role Requirements

• Bachelor's degree required.
• 3+ years of experience in data analysis, pricing, strategy, consulting, business analytics, finance, or a related quantitative field.
• Experience working in a large, global, matrixed organization strongly preferred.
• Strong communicator with the ability to explain complex analyses simply and effectively to diverse audiences.
• Demonstrated experience using Power BI, advanced Excel, and SQL to manipulate and analyze large datasets.
• Proven ability to manage multiple projects simultaneously, prioritize effectively, and work with stakeholders across time zones.
• Strong business intuition and problem-solving ability—comfortable asking questions, challenging assumptions, and proposing new ideas.
• Experience with pricing, elasticity modeling, A/B testing, or retail/financial services economics is a plus but not required.
• Self-starter wh