Social Community Management Associate
The Campbell's CompanyAbout the role
Since 1869, we've connected people through food they love. We’re proud to be stewards of amazing brands that people trust. Our portfolio includes the iconic Campbell’s brand, as well as Cape Cod, Chunky, Goldfish, Kettle Brand, Lance, Late July, Pacific Foods, Pepperidge Farm, Prego, Pace, Rao’s Homemade, Snack Factory, Snyder’s of Hanover. Swanson, and V8.
Here, you will make a difference every day. You will be supported to build a rewarding career with opportunities to grow, innovate and inspire. Make history with us.
Why Campbell’s…
- Benefits begin on day one and include medical, dental, short and long-term disability, AD&D, and life insurance (for individual, families, and domestic partners).
- Employees are eligible for our matching 401(k) plan and can enroll on the first day of employment with immediate vesting.
- Campbell’s offers unlimited sick time along with paid time off and holiday pay.
- If in WHQ – free access to the fitness center. Access to on-site day care (operated by Bright Horizons) and company store.
- Giving back to the communities where our employees work and live is very important to Campbell’s. Our “Campbell’s Cares” program matches employee donations and/or volunteer activity up to $1,500 annually.
- Campbell’s has a variety of Employee Resource Groups (ERGs) to support employees.
How you will make history here...
The Social Community Management Specialist will join Campbell’s growing Enterprise Social Team, driving day-to-day community engagement and social listening across the company’s brand portfolio. This role plays a critical part in connecting Campbell’s iconic brands to culture—fueling fandom, identifying trends, and building meaningful relationships with consumers in real time.
This is a hands-on role for a culturally fluent, social-obsessed individual who thrives in fast-moving environments and understands how to turn conversations into insights, engagement, and brand impact.
What you will do...
Always-On Engagement & Monitoring
Execute real-time community management across platforms, ensuring brand-right, culturally relevant engagement.
Conduct always-on monitoring of social listening dashboards and native platform feeds.
Fuel fandom through direct engagement with brand fans and communities.
Drive awareness, discovery, and affinity through off-feed engagement.
Ensure our brands’ social presence feels human, responsive, and deeply connected to the consumers we serve.
Trendspotting & Cultural Relevance
Identify and share timely cultural moments and brand-relevant conversations to inform content and engagement opportunities.
UGC & Community Growth
Lead always-on UGC discovery and usage approval process, enabling a scalable, no/low- cost content engine.
Support Surprise & Delight, Product Seeding, and Brand Fan programs.
Insights, Reporting & Crisis Monitoring
Build and manage dashboards and reports to track sentiment, engagement, and performance.
Deliver ongoing reporting and monitor for potenti
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