Senior Change Management Analyst/Associate (0034)

Senior Change Management Analyst/Associate (0034)

OCT Consulting LLC is a boutique management and strategy consulting company that provides support to Federal Government clients. We provide consulting services in the areas of Strategy, Process Improvement, Change Management, Program and Project Management, Acquisition/Procurement, and Information Technology.

Responsibilities and Duties

OCT Consulting has grown significantly within the last 3 years and continues to grow. We are looking to bring onboard an intelligent, intellectually curious, organized, diligent, and detail-oriented Senior Change Management Analyst or Associate to support a government client’s efforts to reorganize their workforce of over 500 FTEs around Category Management principles. You will be responsible for developing and implementing a Change Management Plan. The plan will pertain to the implementation of new organizational processes, policies, and procedures. You will need to prepare the organization for the changes, develop communications to roll out the new changes, and continuously measure and monitor the implementation of the defined changes. You will work closely with business process analysts and communications consultants to ensure that the organization is transforming appropriately vs. plan. You will also brief senior executives on the transformation. You must be a versatile worker and also contribute to other general management consulting tasks as needed (e.g., creating new business processes, leading briefings, conducting general research).

Responsibilities and duties include:

·       Developing and rigorously implementing a Change Management Plan in support of the rollout of new processes and procedures related to the reorganization

·       Creating stellar, aesthetically appealing PPT presentations, infographics, and other work products in support of the change

·       Conducting 1:1 and group discussions to gauge the level of change and progress vs. plan

·       Creating and executing surveys to monitor change

·       Developing communications to update the organization on changes, including new processes, policies, procedures, and ways of working

·       Communicating business process changes to the client’s workforce of over 500 FTEs through cross-channel education and training campaigns

·       Leading briefings to senior executives and other stakeholders on the extent to which defined changes have been implemented and the relative success of implementation

·       Providing support and guidance to the government client around operations, communications, and training

·       Writing and updating the organization’s policies related to the reorganization efforts

·       Documenting new and updated business processes, including document review matrices

·       Assisting with the development of various presentations, briefing materials, plans, and infographics using Excel, Google, and MS PowerPoint

·       Supporting executive-level meeting facilitation and scheduling, and facilitating new and recurring meetings to build consensus, gain approval on key decisions, and conduct research

·       Draft, finalize, and distribute meeting minutes

·       As requested, conduct self-directed research and analysis, produce reports and presentations, and complete other work, as assigned

·       Note that this is an excellent opportunity to work with a small team of management consultants working closely with high-level government executives to build new processes for an agency

Requirements

Qualifications and Skills

• Minimum of ten (10) years of work experience providing senior project, change, and program support within the Department of State, DoD, or other Federal agencies
• Certifications related to change management are highly desirable
• Significant previous management consulting (or similar) experience (whether within the public or private sector)
• Ability to create visually appealing infographics and presentations
• Experience providing technical writing support to a Federal government program office
• Experience in policy writing for a Federal agency
• Background in Category Management (Preferred)
• Background supporting reorganization efforts for a Federal agency (Preferred)
• Excellent organizational and detail-oriented working style; you should be capable of creating executive-level materials with minimal oversight
• Excellent communication skills, and the ability to work collaboratively in support of senior government stakeholders
• Proficiency in Microsoft suite of programs, as well as Google tools to manage Shared files

• Ability to manage competing priorities and multiple taskings, and work in a fast-paced working