Certified Ophthalmic Assistant Lead

This job provides individualized, direct patient care of assigned patients under the supervision of a licensed healthcare provider. Assists in the implementation of the delivery of health care services by ensuring rooms are clean and well stocked, preparing patient for exam, obtaining allergy & medical history, dilating patient's eyes as required. Assists fellow employees in providing the highest quality personalized patient care and maintains a positive work relationship with the health care team. Provides care and service with individuals of all assigned age groups.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion.
 

Education 

Required - High School diploma or equivalent

Work Experience

Required - None

Preferred - 1 year experience working in an ophthalmic care setting

Certifications

Required - Current JCAHPO certification as a Certified Ophthalmic Assistant

Basic Life Support (BLS) from the American Heart Association

Knowledge Skills and Abilities (KSAs)

• Must have computer and/or mainframe terminal and multi-line telephone skills and dexterity required for data entry and retrieval of information.
• Effective verbal and written communication skills and the ability to present information clearly and professionally.
• Must be proficient with Windows-style applications, various software packages specific to role and keyboard.
• Strong interpersonal skills to effectively and professionally work with people from all backgrounds.
• Excellent judgment, organization skills, decision-making and delegating skills.
• Ability to and experience working with and maintaining confidential information.
• Ability to and experience working in a fast-paced environment with minimal supervision.
• Ability to use equipment, perform tests and read results, as needed, including: visual acuity, extra ocular motility, pupil evaluation, confrontational fields, color vision, stereo vision, tonopen tonometry, lensometry, keratometry.
• Ability to assist with removal and insertion of contact lenses.

Job Duties

• Supports Provider/Physician to ensure readiness for patient.
• Supports Provider/Physician during encounter with patient.
• Supports Provider/Physician following patient visit.
• Provides excellent telephone communication.
• Completes appropriate documentation.
• Conducts professional development and maintains required clinical knowledge, technical skills, training and credentials.
• Achieves Nurse/Asst percentile rank in patient satisfaction scores.
• Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.
• Other related duties as required.

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.
Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.

This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
 

Physical and Environmental Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 p